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November 2023 by Elizabeth Kuknyo
Extremely nice and helpful. Will continue to use them for all my car needs! Thank you!!!
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October 2023 by Tommy C
Mostly good experiences until recent overcharge for last job. I was very bothered by it esp since I thought me and the Owner MIke had established a business relationship having had 5 or more services done there not including my referrals. Went in for bad fuel pump for my work van and it was a whopping $1,350 labor/part charge for repairs which prompted me to do my own digging. Called dealership for comparison which is usually the highest costs to compare apples to apples parts/labor - $501 part/$180 per hour labor in which they told me at worst 2 hrs labor to dropped fuel tank and replace fuel pump. Worst case would have been $861.00 plus tax. That's a huge difference from what hometowns $1,350 charge. It was too late to decline the work as I approved via phone app out of good faith due to Hometown's reputation. I'm giving this review 3 stars because Mike never reached out to me after I mentioned this incident to his front office clerk which is always bad policy not to at least get a call back for being a loyal customer. In the future I won't say I wouldn't have work done here as I've grown to like his front office and staff but I would err on the side of caution before approving the charges esp at it relates to parts.Service: General repairs & maintenance
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October 2023 by Allie Lewis
This crew has everything important to running a great shop. They are timely, have great communication, and fair pricing. They are also honest. If something isn't their specialty, they have no problem recommending a better equipped local shop for the job.
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September 2023 by Victoria Weaver
They always take good care of me and my vehicles.
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September 2023 by tom peterson
first time customer. everyone was friendly, i was not sold any unnecessary parts or service. cost was about half what i was expecting. owner talked to me directly after driving my car. great shop definitely recommend using them.Service: Wheel alignment
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August 2023 by J Schupeffer
So my beautiful elderly client was desperate. She didn't want to pay 2.00 for 5 minutes of air at the gas station, and these lovely gentlemen decided to air up her almost flat tire. . and not just one, but all 4 for free. Ask for Denver next time you swing in. I will be going back for my car's personal needs from now on. Thanks!
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August 2023 by No-Lobes MaGee
I've only been going to this shop for about a year or a bit more, they have ALWAYS sent my vehicle out in better condition than it came. Always friendly, great work for a good price, best shop I've ever been to!!
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August 2023 by Bryan Sasser
Wow just wow. Replaced 4 tired at another shop and was going to get the oil changed but they refused to touch the oil filter cap due to damage. Tried to fix it at my Daughter and don in laws house but couldn't access proper tools. Called Hometown (2 blessed away) took it to them showd them the problem. Already purchased e erything to repair and do Oil change. They removed damaged cap and completed oil change and replaced with New oil filter cap. Blessed with only charging a very nominal fee!!! I flew in to vist with our daughter and son in law and new grand son born 2 weeks ago. Thank you so very much for you help, your honesty and professionalism. Great work!!!! Puts this New Paw Paw mind at ease know thier Toyota 4Runner is in Great shape for baby grandson and his Parents!!!!
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August 2023 by Sandi M.
Thankful for Mike and his team at Hometown Auto Care, Coon Rapids. This great, amazing Family owned business does a wonderful, trusted, job and make you feel like you are a family member. Problems with my van and they took me in right away and took care of me with a free inspection and repairs the next morning. Awesome bunch right from the start, from Ashley, Mike and the entire team. They make you feel welcomed and knowing that it's a trusted business, means a great deal. Thank you all so very much. Sandi M. Coon Rapids.
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June 2023 by lilytiger
People are very nice and I well always go back
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March 2023 by Rachael Gross
This place is great! My brakes kept going out, took to a place- they said it was fine. I still had no brakes- brought it to Hometown Auto- They were awesome! They fixed the master cylinder in 2 days, reasonable price, honest people, MY car runs great! definitely recommend!!Thanks guys! Rachael G.
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March 2023 by Caleb Hunt
Great Staff receptionists and mechanics alike! Super friendly, helpful, and very fair with their pricing! The mechanics do great work and get to your veichle as soon as possible! Highly recommend for anyone looking for a good mechanic.
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January 2023 by Les Wiles
These dudes have 0 filter. I have no problems with that, but if you can't handle or have your children around to what is referred to as "foul language" then find another shop. Altra muffler and brakes is awesome and local. Small shop but those guys love cars. Hometown autocare is about as big as you want an autoshop because now having so ensures quality time on your car. Does the mechanic world allow for a lot of time to put every single problem under a microcope? No but bigger shops tend to not be able to hold the excuse to skimp out on diagnoses. Anyway this shop has exceptional customer service and workmanship.
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September 2022 by A M
About the few shops that open on Saturdays and might squeeze without appointment if you come in before 8:30 am
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September 2022 by Elise S.
Ok.. so I live in CA, but from Coon Rapids, MN grew up in CR many moons ago. All garages I knew for help no longer exist and was sort of at a loss not once, but twice on our short 5 day stay in Aug 2022.Perhaps I'm used to super high prices in CA and lack of customer service on many occasions, though CA does have it's bright shining star establishments as well.. this place just stands out all around! Ten stars!! (if I could)So, I had an issue with control sway bars on our tiny airstream after severe weather coming through S. Dakota.. not vehicle related per se, but worth a try as our garage at home in CA has some guys with trailer experience always willing to help. Worth a shot after no luck with trailer/RV places..Doug was so awesome just on the phone.. wasn't sure they could help but stop by for a free look over and if they could help they would.. had a couple guys experienced with trailers and thought they could help.. turns out, we did stop by on our way out of town as planned and they totally helped fix our issue with the sway bars - so much appreciation and all no charge.Because of the warm and welcomed interaction on the phone request for help with sway bars.. I knew this shop was top notch. Go figure the AC on our Expedition went out too and had to come in before that trailer appointment and got us on the road in about 45 min with cool AC for about $150.. I mean, seriously in CA I would have been charged $180 just to have it looked at be told "sorry" can't help, our will apply to a $500-800 charge.... Of course I fixed it.. and to be transparent it was the cost to look, troubleshoot, test systems and then add coolant.. We then came back for our scheduled day out look at the trailer and we're on the road.I will choose Hometown Autocare any day any time before ANYONE else!!.. I love these guys and Hometown Autocare, my AC is STILL STRONG and super COLD even over a month later! If we have any issues next summer we are straight back to you! Thank You!!!Also, the website listed here is not correct.. use this: hometownautocare.netHuge RECOMMEND if you want honest people who care about you!