Mercy Hospital, now serving as a single facility with two campuses in Coon Rapids and Fridley, is recognized as a leading tertiary and specialty hospital in the North Metro. The hospital combines the strengths of the former Mercy and Unity hospitals, offering expert physicians and dedicated staff who provide advanced and compassionate care. Patients have shared positive experiences across various departments. Emergency visits are handled efficiently, with short wait times and caring staff who explain treatment options clearly. The ER team is praised for their kindness, patience, and ability to make patients feel comfortable, even in stressful situations. For example, one patient appreciated how the staff connected well with her daughter, easing her anxiety during treatment, and included her in decisions to make her feel more at ease. Surgical experiences at Mercy are generally positive. Patients report prompt admissions, attentive nurses, and thorough explanations of procedures. One patient highlighted the excellent care received from post-op nurses and the anesthesiologist, which helped reduce nerves before surgery. A nurse with a gentle bedside manner was remembered fondly for making recovery more comfortable, showcasing the staff’s dedication to respectful and nurturing care, despite some initial apprehensions. Overall, Mercy Hospital stands out for its caring staff, efficient service, and commitment to patient comfort. Many appreciate the attentive nurses, quick response times, and the hospital's ability to provide high-quality care in a friendly environment.
4 stars because I can’t speak on the ER department, but I received my first iron infusion on 12/09 in the infusion center of the hospital and had a wonderful experience. The nurses made sure I was comfortable and they were very nice. 10/10 recommend getting any infusion here.
October 2025
I use to speak highly of Mercy but last 2 times I was here, less then what anyone would expect. Today, I picked up a friend and I went in to have the front let him know I was here but the lady at the main counter couldn’t put her food down to help me. Disgusting and rude.
September 2025
Jacob was very attentive in monitoring my mom. Doesn't complain and asked what he can do for patient and family. 2nd floor on west end was where he was working. We were fortunate to be cared by him.
