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“I just moved and needed to get a bunch of new office supplies and return a hutch I bought for a desk (it won't work with the monitor I use for my home office). Ashley helped me get it returned, find a new chair, a new printer, and a bunch of other office supplies. She was very patient, knowledgeable, and friendly with a good sense of humor to top it off. She mentioned the membership program that's $50/year and the savings I would be getting. Overall, she helped me save over $200. Ashley did a fantastic job, and I will be returning here for future office supplies needs because of her.”
“I’ve been trying to get custom stamps made.
On Office Depot’s website, custom stamps are identified only by their dimensions (eg “2 x 3”) while they’re identified only by their ID numbers in store (eg “ID2640”). Because the stamps have different names online vs in store, it’s difficult to order one online after checking a stamp for sizing in store. I check for sizing in store because seeing the area of a stamp against a physical envelope is a more intuitive and accurate way of figuring out the size I need, compared to working with abstract dimensions. The Office Depot website also doesn’t differentiate between the literal dimensions of these stamps, and the size of the area that they stamp (ie how big are the stamp’s margins?).
Jeremy was already aware that customers face these difficulties at Office Depot. I came in right before store’s close, and even though the Print Center was already closed, Jeremy showed me the custom stamps they had in stock, measured each with a ruler, and then pointed out for me what each stamp is named on their website.
I was honestly struck by how helpful and knowledgeable Jeremy is. Office Depot should update their systems so that this isn’t an issue in the first place — the whole point of their custom stamps is that they’re supposed to be easy for customers to order online without guidance. But despite having to work through systems that don’t make sense, Jeremy was patient and dedicated in solving a problem for me that shouldn’t have existed. Office Depot is incredibly lucky to have team members like Jeremy who put in extra work to make up for poorly considered systems — in 2024, your employees shouldn’t have to confirm which products are which by measuring them with a ruler.
I’ve rarely met someone so patient and persistent working in customer service. Idk Jeremy’s role, but if he’s already the store manager, make him the regional. People like him are the only reason I go to Office Depot.”
“Working with Nikki and her team at MN Office Furniture has been a delightful experience. Nikki is detailed, organized, and can narrow large project scopes to action steps. Additionally, when we needed a fix on a piece of furniture, they immediately took ownership and put a plan together for replacement. Great local company to work with!”
“The gentlemen were extremely nice and helpful. There is great used and new furniture options. We got a fully furnished conference room and two offices with a small delivery price. Very happy.”
“Can not say enough good things about the final product! Got a wall of custom built in shelves with a full size pull down bed, and a matching desk, for my office. It’s so beautiful and well made and the perfect combo room for our home.”
“I'm very happy I chose this company. They set me up with a local doc, Dr. Dewey, and I was set up with an appointment immediately. Also, the the price was lower than many others, and the money back guarantee provided peace of mind.”
“Amazing customer service! Bought a plotter from them 3.5 years ago and called today for troubleshooting help. My call was answered in 2 rings and 30 seconds later, Greg from support was on the line. All questions answered and new part ordered in <5 minutes total and all done whilst being super-friendly and professional! Pay no attention to the 1 star ratings from former employees ... there are sites/services for reporting employer issues ?”
“I have used All Furniture in the past for moving. Their team is nothing but amazing. Thanks to the guys Frank, Rashaan, Justin R, Tony B, James C. For this huge move!!”
“It's that time of the year when I get my yearly planners...and all the Walmart stores in the area was out. I came into Office Depot, and I found the perfect kind and size, just what I was looking for. Thank you!”
“Customer Service is AMAZING. Russ Champine is my sales rep and he is WONDERFUL. I don't always know what i am looking for and he is so patient with me and always willing to help me find what i need.”
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“I have worked with Tim and his team on three projects (2 office relocations, 1 install), and they are reliable and are experts at what they do. They will help you with everything from the concept & design phase, all the way through install. Service is exceptional and very fast. I highly recommend to go with Tim and his team for office equipment, relocation, and layout design!”