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January 2024 by J. R.
Another reviewer noted he talks in circles, and yes he sure does. He and his agency messed up multiple policies of mine after assuring me that I'd be all good when I was considering switching over from my other company. Whoa what a mistake!
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October 2023 by Na N.
Good customer service. Jennifer Jay was a great help! Saved some much and she was there to answer and help with everything.
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September 2023 by Hannan Awad
BIG, BIG, BIG shoutout to Alijah Goetting for being so helpful! She is great with communication, problem solving, and much more! She provided me with the best customer service and went above and beyond to make sure everything is figured out for me. I am very appreciative of all her help and service. Again, very special thanks to Alijah and thank you to the entire team as well, you are all AMAZING!
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September 2023 by Leslie Johnson
Office does a great job of meeting family's changing needs. Thank you!
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September 2023 by Cherie Wallin
I want to thank RJ and his team for always being available to answer all my questions and keeping me updated on Discounts available to me. I would not hesitate to recommend anyone to this team of wonderful people.Michael Leritz
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September 2023 by Kim hemp
RJ and his "peeps" are great folks. And meeting with RJ for policy reviews always just feels like a dose of good "Fatherly advice".
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September 2023 by Robin Hemp
RJ Bergstrom's Senior Driving Safety course is fun and concise and most importantly truly educational.The team is always courteous, helpful and responsive.
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September 2023 by Jeff Beyer
We have been with RJ Bergstrom for many years now for our home and cars. They are always responsive to our needs and have been excellent to work with. Great rates as well!
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September 2023 by Theresa Wise
RJ Bergstrom and his office have been great to work with. I have been with them for 20+ years and been completely satisfied. Everyone is so friendly and easy to work with - makes life easier when you have a great insurance team working with you!
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September 2023 by Gregg McKeever
We have been with State Farm and RJ for more than 20 years. RJ and his staff have always been responsive and attentive to all our insurance needs.RJ makes himself available for any questions and concerns. If RJ is not available, he has a very competent staff.If you want a hands on Insurance Agent, RJ would be the one.I would also like to add that the State Farm company exceeds at customer service.
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September 2023 by kari anderson
Spoke with Coyce and he was so excellent in helping with great insurance quote
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September 2023 by mark meyer
I would not use this agent . I was sitting at a red light in December and was rear ended. Now my rates going up. They consider me a bad driver. Time to look for a new company. This isn't the first time this agent has done shady things
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September 2023 by barms700
People have asked me over the years why I continued to use RJ Bergstrom, and State Farm Insurance for my coverage for nearly 45 years when I could probably find other insurance “cheaper". Yesterday, I needed to make a change to one of our many insurance policies. Being busy, I forgot to do it. I sent RJ an email to his business account at 10:30 PM Friday night, Labor Day weekend, just to get it off my to do list. He contacted me 9:30AM Saturday morning, Labor Day weekend, with a quick question to make sure that he could get it taken care of for me over the weekend. Policy fixed that day. That's why I use RJ and State Farm Insurance. Response and client service second to none! I could share numerous other stories of similar situations where he and his team have gone above and beyond.
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September 2023 by Eilene Everts
Very satisfied with the service I have always received from this agency. Staff is extremely helpful, prompt and friendly. When I needed to insure a vehicle I had just purchased they had it covered within minutes.
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September 2023 by Sharon Drazenovich-Palm
Customer service was top notch! I was able to save a lot of money for car insurance due to the knowledge and expertise of the agent. Thank you for your excellent service.
