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February 2024 by Brad Williams
If they’re going to say they’re open, they should be open. 8:25 in a Tuesday morning and they’re closed up. I wasn’t going to leave this on a review, but given their record of poor performance, it should be noted
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January 2024 by Kathy Jones
Helpful. Friendly and explaiñed every
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January 2024 by Steve Williams
They almost destroyed my car by not putting things back together after a transmission flush. Don't go here.
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January 2024 by Cade Street
Biggest idiots I have ever met it took 2 people to figure out my wiper blades which i had my little brother do last, these morons tried to get me to buy a bulb they don't even sell, couldn't replace the other I went home and did it in 5 minutes myself, never filled my oil all the way, and to top it off took all my skidplate bolts, I'm not sure how 3 people are collectively this stupid but boy do we have confirmation here because I know girls who are better with cars alone then these 3 "men"
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December 2023 by Amber Ross
The crew working was very nice and even entertaining ☺️You can tell they enjoy working there!
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October 2023 by Lemar
They all just seemed customer friendly, very knowledgeable and helpful. Did a great job! And all truly...TO ME? Just felt like they were all simply really well coordinated and worked awesome together. Great job indeed! They'll see me again for sure for my next one. Now...as ME being a customer? I CAN RESPECT THAT! Nice job to the guys working at this particular Valvoline! Thank you!
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October 2023 by chris rime
I took my car here to get an oil change. The next time I needed an oil change I did it myself because I had the time. When I took my drain plug out I found a thread fix on the nut. They stripped the threads in my oil pan and never told me about it because someone put a thread fix on it and never told me. I called to set up a claim to get a new oil pan. I told them what had happened and waited for them to contact me. They never did so I contacted them again. At first they wanted to help fix my car. I said that would be great. I just received a call saying they won’t help him and good luck fixing my oil pan. Don’t go here.Their response is in bad faith. I called them before I posted my review their answer was simply that my claim was denied and they wouldn’t restore my car to what it was before they stripped the threads in my oil pan. They made that post hoping other people would see that they “responded” to a negative review. They are dishonest and care nothing for their customers. You are better off going to your local car guy for an oil change. If they strip your threads they won’t call you back nor help fix your car. Don’t go here.
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October 2023 by Dominick Tat2s
Very disappointed!!! Left work early to get an oil change 2 techs lied about being closed at 630pm . I arrived at 6:14pm so I still didn’t understand how they were closed! Went to another valvoline down the street and they took care of me. Very disappointing and unprofessional! If I had time I’d do it myself. Don’t work a job u don’t like!
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October 2023 by Avery Davis
Went here 2 weeks ago and they had no oil for my vehicle. Said their oil trucks aren’t coming for 3 more days.I then went there again today (after waiting the usual 30 minutes) and they have no oil filters for my vehicle. I drive a jeep Cherokee lmao“Instant oil change” with no filters and no oil ?
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September 2023 by John S.
Don't let them upsell you on a bunch of stuff you don't need. These guys aren't actually technicians, but students. The fuel injector cleaner is corrosive, use seafoam instead.They're just trying to juice you for every penny they can get.
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September 2023 by Chris R.
Update to my original review:Marketing for Valvoline posted a generic, I'm sorry this happened to you please call this number so that we might fix it." That message was not for me it was for the ppl who see my review and think twice about going there. I have already called multiple times and have been denied multiple times. If I was my car to be fixed then Valvoline won't help me. I will have to do it my self. Also no one will apologize for not being open and honest about what happened which in my mind is more egregious. Also before my claim was denied, the manager of the store called me and it sounded like he wanted to help make my car whole but then later it was denied.Valvoline does not care about you. They only want your money. If they make a mistake they will not help you. They will find any way to get out of it. Do not use this company. Use your local car mechanic that actually has certifications for repairing cars. That person will actually help you.
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September 2023 by Aab Vaaj
Had to ask them to put air in my tires. And even after, they only let air out because it’s more flat, and didn’t bother to tightly close the little things that closes the air on the tires. I felt they were being lazy, so I checked immediately right after I pulled out. They purposely rush it all and didn’t bother to check any fluids too. They only bothered to check my air filters because that’s the only way they could scam more money out of me. They had a line waiting but I should be getting my moneys worth.
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August 2023 by Janetta Brown
The guys here were GREAT !! Not sure why the lady gave a FASLE review on them. They are wonderful! Keep up the good work you guys ????
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July 2023 by Lydia L.
Just got my oil changed here and they didn't fill it all the way. I wasn't sure when they first showed me the dip stick, so I triple checked when I got home and each time it came out at 1/2 - 3/4 of the way full. I was going to go back, but decided it wasn't worth another hour long wait. They didn't check any of my lights either, definitely won't be returning to this location.
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July 2023 by Jon Lamey
The attendant was way to chatty about other customers. He was talking about other guests in a negative manner. Then they were training an associate. Which needs to be done, but once I was in the bay, it took an excessive amount of time, and they didn't manage to train him to put the oil filter on properly. It was loose and leaked oil. Luckily, I caught it in time and didn't have any major problems, other than having to buy more oil and bring it to my mechanic to diagnose and get another oil change.
