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“Love to get my Christmas tree here every year and great assistance with selecting the perfect one nice friendly staff and a little warmer than last year, nice booyaa every year too”
“We decided to go with Heartland for our most recent loan because our past experiences have been great. Our most recent loan experience was no different. Jennifer (Madison) was available when we needed her, responded to emails quickly and explained the loan process in an easy to understand manner.”
“I've been banking here since I was a teenager, and I have zero regrets. The staff is super helpful, the rates are better than you get at commercial banks, and their fee structure is relatively lenient, in case you, say, accidentally forget to transfer money from savings to checking for a big purchase. They're not always at the forefront of online services, but everything else about them makes it worth it to be a little patient.”
“David took care of me with a new car loan. He was very knowledgeable and helped answer all my questions. The whole process was made as easy as possible. I would highly recommend David to anyone looking for a loan.”
“I've been with CCCU for 20 plus years and ❤️ it. It's definitely better than the big bank names in more than one way. I have all of my loans through this establishment.”
“I stopped in there yesterday to get a new checking account and was very impressed with the person that greeted me and asked some basic information. He was very friendly and then he walked me into the banker, and the banker did a great job. His name was Kevin. I highly recommend this place if you would like the local checking account. I hear they give back to the community, like giving to neighbors inc., that’s very important to me, & I’m happy that I get a $200bonus from the Inver Grove Heights days event also! Ann Underhill /Estness”
“I was late for appointment with Jodie. I didn’t sit very long and Mr Mansour took care of my issue quick so I could take the family to the MN Zoo-thank you Ideal in Woodbury!!!”
“Mersiha Dolic has been an invaluable manager at this location.Seems she has been a little overworked and understaffed at times but has always called me back or sent me an email with updates on my accounts and loans. Can't write enough how pleased I was doing business with her!Many thanks!!!”
“I've been so impressed with the team at Novation Credit Union! In addition to having our normal checking and savings account with Novation, we have refinanced our home and held several car loans. What I have especially appreciated in each of these transactions has been the authentic support, competitive rates and ability to move fast and be flexible. Where some banks seem to create "speed bumps", Novation removes barriers and moves quickly to support their customers. Special thanks to Tina and Shahla whom I highly recommend working with on the loan front!”
“The first teller I went to was an asian girl who was very rude and abrupt and never called on me when it was my turn but instead called on an asian guy. That resulted in an additional wait for me.”
“Customer service was prompt and polite. The building is clean and the workers seemed to enjoy the atmosphere- smiles and jokes. Helped me replace two missing cards within 15 minutes”
“I was extremely impressed by the professionalism and knowledge that was expressed by everyone. Kim had an answer for every question I had as well as hints and tips to get my financial portfolio pointed in the right direction.”
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“Staff rocksGRACE esp@ ACFast serviceFriendlyStress freeI was just at ACU.Got bio metrics set up for my accounts and phone.I am totally pumped up about the security they provide. Staff went above and beyond once again.Thank you.Thank you.Thank you.”