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November 2023 by nyvana
The worst customer service i've experienced in a very long time, its usually expected that employees at a gas station will not be the brightest or the most enthusiastic but the staff in this store were nonchalant, rude and extremely confrontational when given no reason to do so. In retail it's usually a rule that present customers come before work load but making the line wait several minutes while you finish another task when assigned to work the register is insane and then having the audacity get upset that you have to start helping customers is also crazy. I used to be a regular, I don't see myself coming here anywhere in the near future.
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July 2023 by Latasha White
Just Rude all the time! No customer service! I be ready to go there, but I won’t be back! My kid was the best they had now they all look like they hate their jobs in there! That why I don’t go there! I rather go further for service! Y’all should watch y’all cameras! Just a mess! And Jenni is the worse! I didn’t even want to finish getting my lottery from there! I head on to Speedway from now on! Sorry ?
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March 2023 by Jacob Schmitt
The car wash attendant was beyond rude. Won’t be back again.
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March 2022 by Laura Jensen
Haven't had any experience with the car wash, but this is the best designed gas station in Cottage Grove. It's easy to get in and out with my husbands boat, and I love the bathrooms!
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January 2022 by Travis Schulze
2 registers open. But the cashier sent customers back to the one with a line while he sat on his phone.
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October 2021 by Ginger Katt
Suburban white people employed at gas stations not the brightest. How do all three of you not know what the prices are for gas today at the establishment that employs you? And one of you were a manager? There are intelligent people out here looking for jobs!
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June 2021 by David Dickerson * Big Daddy
Terrible customer service with car wash .I have a monthly Pass for 4 vehicles at Holidays washes . They have all gone down hill in quality washes over the last year . The ONE that was my Go TO —- WAS this location, just a touch out of my way but WAS always good till today !Unbelievable bad wash 3 TIMES - they could not get the grease off that their dryers spewed all over my new car . To boot the second time through the guy sent me through “dry wash” ie nothing - no water - nothing ! The system does NOT KNOW THAT THERE IS A CAR TGERE WHEN YOU LET THE CONVEYOR RUN . Guess what ?I had to hold my brakes at the end so the conveyor wouldn’t push me and my car into the CLOSED door . Honking my horn over and over and over holding my brakes , I open my door and yell HEY STOP THE CONVEYOR . Now the guy comes up to my car and says “relax Dude” and opens the door .I went inside this time and the Manager gives me all kinds of reasons why this happens - I don’t want excuses - I just want a solution - nothing !Called corporate, nice woman answered , took down my issue and said THAT location would contact me .16 hours later , nothing - no email no callHoliday it’s time to say goodbye. My 4 cars on your wash plan won’t hurt youBut goodbye - we are finished
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April 2021 by Grizz Erickson
Propane Exchange is available.As of April 2021, it’s $23.56 for the exchange.Seems kind of spendy compared to other places.
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September 2020 by A Bear
There was a small mistake made by an employee at the carwash, which caused minor damage to my vehicle. Which does happen because we are all human.I filled out the form on their website and within 24 hours Jeff reached out to me for more info and pictures as well.I sent him everything he needed including an estimate. He responded within a couple hours and told me a check will be sent to me.Well I received the check and it was for a little more than what the estimate was for. I was shocked as I was only expecting what the estimate was for.I have to give major props to Jeff L for handling this situation and making things right. The customer service I received from him was top notch. Let me tell you it is very rare you're treated that well anymore when it comes to customer service.Just remember people instead of getting all upset and angry when someone makes a mistake just relax and realize we are all human and nobody is perfect.Thank You to Jeff L for doing the right thing and I would highly recommend going their and I will be using their carwash again.
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April 2020 by A Marie
I just feel for the employees safety they should be wearing gloves when handling money. And they shouldn’t have to do anything else so they don’t have to take gloves on and off! If someone has the virus that’s doesn’t know they have the virus, hands them money and gets change back! There you go..... virus passed??♀️ I’m just saying rather everyone be super safe then not too safe, and if not wearing gloves I would like the employees to go wash their hands. Theirs not going to be a lot of traffic so o don’t mind waiting for an employee to go wash their hands after giving someone change back that was in front of me.
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November 2019 by Emoe B
Why don’t you guys ever have mini glazed donuts, I always have to go SA like come on! ♀️
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October 2019 by Robert Hirzel
I'm a traveling field tech and stop at many gad stations a day to make phone calls and plan route. After buying gas an lunch at this establishment they had thr audacity to rudely come out and tell me immlotiering and need to leave. I was parked there for about 20-30 minutes max. This particular holiday will no longer be recieving any of my money nor support.
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September 2019 by Kevin E.
The most awesome car wash with absolutely friendly attendant who even hands you a wipe for your dash board. Top notch wash system and well worth the price, ever had such a carwash at any otger holoday gas station.
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March 2019 by John L
I went through the car wash at 7:45pm this evening (2/19/19) and I have to say the young man, Jake I believe, was so professional and had such pride in his job, pressure washing, I was amazed. I truly appreciate his positive attitude and dedication. He went an extra mile to clean the ice build up on wheels on my Chevy Truck. I felt it was worth mentioning because it is extremely hard to find this type of work ethic in many folks these days. I hope this reaches him some how and encourages him to keep up that level of hard work.
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June 2018 by tom bartlett
So they have advertisements all over the pumps for discount beverages with hot food purchase. Go inside, choices are limited to a brat . When asked why they have no Holiday Pantry goods in stock, no salads, no sandwiches, one cold burger for like $4, was told they don't sell much so don't carry anything on hand. Already had the beverage which now I am paying full price for because of MISLEADING advertising. If you're not going to have a selection of hot foods and salads and Deli stuff, don't advertise drink specials for buying such items. Duh
