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April 2024 by Sierra Gress
Today was a frustrating day to order Jimmy Johns.Our food took 2 hours to get to us. I called twice to check on it. The 2nd time I called, I was informed they had ONE! delivery driver. I feel this should have been handled much better by management as to closing online order for delivery down. My heart goes out to Marcus (I believe is his name), that was the delivery driver. He had 11 deliveries to do in the one send out. SO - He deserves praise and a bonus of some sort for this as the apologies and hangry people I am sure he encountered.Very poor handling of a short staffed, long wait time situation.
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March 2024 by Audrey Fedunok
Went to Jimmy John’s last week and was pleasantly surprised by the service. I was helped by Sam who was very efficient and helpful in making my order. The food was sub par, but it was a great experience all around!
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March 2024 by Karleigh Suddath
I order here all the time and I’m getting so tired of them not reading the deliver instructions. Every time I write “please don’t knock on the door or ring the doorbell, just leave it at the door.” Because my dogs bark and people sleeping wake up.
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March 2024 by Abigail Brummund
I order yesterday at 12:38 and did not receive my food till about 2:15 ish. I tried calling the store several times to no answer. The food was good but I feel like it took entirely too long.. And they just left it outside my door.
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February 2024 by Cindy Mueller
It would be nice If the guy taking our order had smiled and said something like, can I help you and then didn’t mutter after we ordered the
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February 2024 by [R E D A C T E D]
Great delivery times, always gets the order right, super nice people what else could you want?
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February 2024 by Andrew Prokop
Idk what’s happening to this Jimmy Johns, but the delivery is getting embarrassing. Ridiculous wait times and no accountability. If you need to have more drivers on, you should probably schedule them. Last time they left the food on my front step and never knocked or anything? New management NEEDED.
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December 2023 by Misty Padilla
Incredibly unprofessional staff- we ordered food at 5:30 and did not arrive until 7:30. I called the store just before 6:30 and I was told they had tried calling me twice but there was only one call and no message left. When I called they said they couldn’t find my address on the map despite having delivered here in the past. After speaking with the staff, she looked up the house and found it. She states it would be the first delivery when the driver returned. I called back at 7:20 to inquire again about the delivery and was told he was 8 minutes away. I states I was really frustrated that this was taking two hours. The staff then hung up on me. I was never rude. I never raised my voice. But now we have sandwiches that have been sitting in the warm store for two hours. We will be throwing the food away as it doesn’t seem a good idea to eat meat that’s just been sitting there. Incredibly disappointing how this store handled the situation.
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December 2023 by Matt M
Rude customer service during multiple delivery orders, while the deliveries themselves took 1-3 hours, not exaggerating. I do not plan on ordering from this location again.
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November 2023 by Matt Shubat
Same over priced subsPoor service and half the employees need to wear hair
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October 2023 by Taylor Fenner (Marx Nocturne)
The BBQ chicken crunch sandwich is absolutely flame, ordered delivery, wasn't freaky fast but didn't take all that long to get here, gf also enjoyed her
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September 2023 by Kevin Lee
Foods a mystery from this location because whenever I order from here it never shows up. I’ve orders from both their website and door dash and every time it never shows up or it shows up hours later due to staffing.
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August 2023 by Rebecca Wolfe
Ordered a couple of sandwiches for delivery. One was missing key normally included ingredients upon arrival (no extras added). Called and told the individual on the phone. I did not ask for anything, but was told "we can't remake it. We'll give you a $1 store credit". A dollar? I'm not sure what I was looking for, but a dollar of store credit, that I will likely never use now, missed the mark bigtime. It was edible, but not what I ordered. Less freaky fast, and more freaky accurate, please.
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August 2023 by Katelyn B
Cleanest JJ we've visited yet! Freaky fast as always.
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August 2023 by shawn Barott
Using brown lettuce on there sandwiches.