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June 2023 by Addison Sim
I was running into some (I felt) embarrassing login troubles on my phone and this team helped solve my problem while making me feel welcome.
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July 2022 by Rhett Zylstra
Awesome place to bank. Love the employees. I'm a lot of work and an early riser. They're always happy to help right at open!
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September 2021 by GWShrk1
Simply put... Merchants and their team of amazing staff have provided me with the best experience I've ever had in personal and business banking. The management and service team are exceptional to work with. Beyond friendly and courteous interactions, they are true "strategic" partners in looking out for their customer's best interests. I also appreciate their ongoing dedication to our community's civic pride and charitable generosity. This is a business that cares and gives back in a way that makes Cottage Grove a better place. Thank you!
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September 2021 by Cheryl Spillman
Nothing but high praise for The Merchants Bank in Cottage Grove, my granddaughter needed a account before she started her new job on Monday! I never imagined that it would be a issue but we were turned away from other banks twice before going to Merchants because we didn’t have a appointment. I am happy to say the minute we walked into Merchants we were welcomed & given professional attention, a account was opened & they’ve gained a customer for life. Thanks Alyssa for taking the time to help a 16 year old.
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September 2021 by Gretchen Schilling
A GREAT, LOCAL BANK!!!!! ALYSSA IS VERY HELPFUL AND THE OVERALL ATMOSPHERE OF THE BANK IS WONDERFUL. CERTAINLY NOT A "BANK CONGLOMERATE" FEEL!! HUMANS ANSWER THE PHONE!!!! HOW NICE IS THAT?????
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January 2021 by John Ocasio
Nice people work here.. Friendly, helpful...
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October 2020 by Jennifer Thesing
Great local bank that provides wonderful service to it's customers and the community.
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February 2020 by caitlin bauer
I recently went to the bank in search of a lower interest rate for my credit card debt. Let me tell you I was amazed with how Personable, professional and efficient Alyssa Frascht was! I can’t believe how long I Procrastinated! It was so simple and very easy to work with her and merchants! Highly recommend stopping in just to see what they can do for you!
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February 2020 by meghan waller
I haven’t had a bank account in many many years. I finally decided to get one and picked merchants to open an account with! Alyssa Frascht helped me open and learn how to run and manage my account step by step. I know that if I ever have any questions she is a phone call or 15 minute drive away. The whole team at cottage grove merchants bank was amazing!
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February 2020 by Lisa Logan
I decided to switch to this bank after being through the wringer with a larger, national bank. I’ve been very pleased with all my interactions with the staff. Very personable/reasonable bank. More of the hometown feel, where they actually know who you are.
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January 2020 by Adrien Everest
Incredibly helpful and friendly staff! My kids love coming in with me since they have books, toys, and candy.
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February 2018 by Wayne Butt
My favorite home town bank! Oldest Bank in Minnesota and there is a reason for that! The staff at our branch is great! Jeff Carter with business loans, Randy Bachman as the branch manager, Alyssa Frascht as the teller manager and Melissa and Jackson as tellers! Great job everyone!!
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January 2018 by Tom Holt
Small town bank always friendly and personal. My wife banks at one of those big name places and constantly has to wait in line. Been with Merchants for 15+ years! Thanks to all their staff for being so good over the years.
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November 2017 by Mike Scaramuzzo
I like these people.
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July 2017 by Cameron Dowdy
Not helpful. Very snooty!
