“Big shoutout to Raymond at AT&T for turning a stressful situation into a seamless experience. My husband lost his phone right before our cruise, and Raymond's calm and patient assistance in getting a new phone was phenomenal. His professionalism and efficiency are why we will continue to be loyal AT&T customers. Highly recommend their service for anyone who values reliability and outstanding customer support!”
“I was able to come into the store today and have ice help me out with some information on my account that I needed to change in order for me to enroll in auto payment and he was very helpful and helping me accomplish this by giving me the information that I needed in a timely manner”
“Just wanted to let everyone know that Trey and the staff at this store are wonderful. Trey goes into detail of the plans and phone details . This store is very clean and very pleasant to work with !! I will continue to shop at this location only!”
“I rarely write customer reviews, but I want to give a huge compliment to Matt. He was incredibly helpful to my family when we added two more lines and purchased an additional phone. He went above and beyond to help us save money by exploring different options, using apps, and quickly calculating costs in his head without a calculator. His knowledge and efficiency made the process smooth and stress-free.
Thank you, Matt!”
“My family came in to switch over our phone lines (and upgrade to new models) and also ended up switching our internet over and upgrading an iPad. Took some time to get all our data switched over from our old devices, but Charlie and Billy were possibly the best guides we could have asked for!”
“One of the best customer service interactions ive had a phone store. The manager at the Hastings location helped solve all my problems i left very satisfied and impressed with her customer service would 100% recommend to family and friends”
“I want to give a big thank you to Regina for taking the time to fix my brothers phone. Regina was very knowledgeable and patient, I greatly appreciate it! God bless!”
“Rodrigo and Caleb were so amazing with helping me set up my new account along with transferring all my stuff while giving me a great price you just can't beat it!”
“Connor was great! He was knowledgeable about the phones and plans. He was also very nice! Thank you Connor! Also the other employees there that we interacted with were friendly too!”