This is not okay, you guys should be reported to the federal communications authorities. Tmobile needs to step up and start investigating these incidents of drunk employees and employees failing to report! This is a position of public trust and clearly this carrier has failed. I suggest finding a new carrier!
September 2023
It's disappointing to learn that you did not live up to my high standards for customer service. I hope you are always improving and maybe I'd give you another chance to provide better service in the future.
September 2023
The manager Ethan shows up to work drunk, that’s not professional and a horrible look for your company
