Went into upgrade 5-year-old Samsung Note 9. Salesman Jose Guzman was very helpful, knowledgeable and friendly. Much different than many experiences I've had in the past with cell phone retailers. Would definitely recommend this New Richmond T-Mobile store
December 2023
Came in to replace/upgrade my phone. Staff was knowledgeable of the process and made it quick and easy. There were a surprising number of people that came in, and the staff managed to keep my process going while assisting other people. The invoice was clear, and matched all the online deals that I was expecting.
July 2022
Whenever I go here the reps are very helpful. Great store!