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July 2022 by Jim George
I thought that being a customer for 14 years would count for something, but not, apparently to Cynda. While investigating my belief that a charge to my account was fraudulent, she took the word of a dubious company which stated the charge was for a purchase when in fact the item was a free "gift" for responding to a Walmart survey. I left repeated messages for her to call me to discuss the situation but instead she chose to ignore my calls and thus treat me in a rude and condescending manner. I have since closed my money market, CD, and savings accounts not wanting to be ignored and treated like trash. Do yourself a favor - find a different local bank who will treat seniors and all customers with respect.
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March 2022 by Terry Carper
I would never refer or reference this bank to anyone. Total lack of leadership, transparency and they participate in boarder line unethical behavior. It is almost, as if it's expected throughout their internal processes . If you have the ability to go elsewhere, don't hesitate, do it. If you are currently banking with them, leave. Especially the Pierz location and Crosby location. Their senior lenders incar, small business and agriculture are are down right scammers. DO NOT WASTE YOUR TIME or give them your MONEY! Can't post if you don't give them 1 star but they deserve a ZERO
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December 2021 by Christopher Davis
I told Diane the bank manager I live one month a year in Thailand. I told her in the past I have had trouble with my card being shut off when traveling. She said she would open it up for all countries. Obviously forgot because again I stuck half way around the world with a useless card, no real way to get in contact without spending a fortune.
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May 2019 by Cindy Fischer
As a small business owner the bank takes very good care of us .Also very pleasant and helpful staff . Cindy and Andy -Mr. Tire Brainerd MN
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April 2019 by John Schultz
Great service with a smile. Transactions are fast and the tellers/bankers are courteous. Online banking is a breeze which is helpful.
