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August 2023 by Dave Armstrong
I would advise anyone to not buy from this place. It is the most unprofessional place of business we have ever dealt with. Me and my wife went there this spring to look at pontoons and the salesperson named Johnny tried selling us a pontoon of a color we did not want. He pushed and pushed and then said he would give us $500 off a trailer if we bought the blue 2023 Sylvan clz dh. So we went outside and looked at it. So we left there at closing time and said we would call right when they open in the morning. So we called and said we do not want the blue and wanted the same one in charcoal/grey and we want that trailer also we looked at lastnight at closing. Johnny proceeds to say oh the trailer is sold. How could the trailer be sold when we left at closing and called right when they opened. So I said ok I'll find a trailer elsewhere. So we ordered the sylvan clz dh we wanted and put 3 grand down and waited till the end of July to get it. So they delivered it and put it in the water, I idled to my dock and put it on the lift right away to put the brand new canopy cover on i ordered right after putting a down payment on this pontoon. We got that done and took it out to break the yamaha 150 sho in the right way. As soon as we left the dock the side door rattled like crazy, then a half hour later we noticed spots all over the molds that the seats sit on. Then the trim on the motor would make a loud banging noise when you trimmed it up. Then after the first 1.5 hours I got it up on plane and the water rushed from the back of the pontoon over the deck and flooded the whole pontoon. I seriously could not believe this after writing out over a $67,000 check. Anytime we would get up on plane water would come over the rear of the deck and flood the whole pontoon. Also I had the black wrap and bumper guards put on from top of toons halfway down and it looked like someone took a pressure washer 2 inches away from the toons all the way around the whole pontoon and there was big round black marks on the rear of the toon. I mean how do you even let something like this leave the dealership in this shape, it is the most unprofessional thing to do after spending 67 grand. So I called the bank right away the next morning to put a hold on the check. This was a Monday and they first came to pick it back up Thursday. If this was my business I would of had it picked up and took care of the customer right now. So to find out they put a tritoon transom on a pontoon and the motor was mounted to low. HOW is my question, HOW is that even possible when your a pontoon dealership. So finally a week later Shawn the owner calls and tells us he can't sell us the pontoon we specifically ordered and waited the whole summer for. He proceeds to tell us he will sell us a black one thats on the showroom floor. So we thought about it overnight and asked for some money off cuz that is not what we ordered. So Shawn calls us right as they closed tonight and says he is cutting ties with us with it all. My wife proceeds to tell him she will talk to me tonight to see if we really want the black one and are willing to pay full price for it and don't want any money off and Shawn the OWNER of 66 Marine tells her "no I can't keep running down there to you guys we are just going to cut ties with you". HOW CAN YOU BE THAT UNPROFESSIONAL??? Make it right with a customer that just wrote you a $67,000 check of hard earned money. And another thing, I was only gonna put 20 grand down on it and finance the rest and Johnny says oh if you do that I guarantee i can get you 6.99% financing. How can a salesperson say that when it's the bank decision on the customer's credit and debt to income ratio. I would never ever go to this place of unprofessional business people ever again. I'll take my business elsewhere and will never ever be back. Worst experience of buying a new pontoon in our lives. I cannot believe this place treated us this way.
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October 2022 by Jon Woodruff
Big time jerks when it comes to responding to customers. Very poor customer service. Other places have more realistic prices and better service.
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July 2022 by Craig Hill
Jeff has been great to work with! I purchased my pontoon boat in 2015 and 66 marine has done an awesome job with the storage and winterizing the boat.
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June 2022 by Richard Wilson
went there to talk to the owner
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October 2021 by Matthew Steiner
This past summer I was a visiting from out of town on vacation and noticed my boat trailer had an issue. I had explained that I was only in town for a few days and needed to have it fixed by a certain date. Understandable they can not control when they receive parts, however I was frequently calling for updates when estimates were missed and that was extremely frustrating. I also very nearly ended up having to stay an extra day.Fast forward a few months later, I'm winterizing my boat and I come to find out the work they did was wrong. Parts were installed incorrectly and I had to repay another mechanic to redo their work.I've emailed and called them for a refund multiple times and their comment is they think I'm trying to scam them. Terrible customer service. Own up to your mistake.
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June 2021 by JERRY LINDAHL
Real nice folks over there, they store our boat every year, we will buy our next pontoon from them too
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June 2021 by Marv Pete
Jeff runs a great operation. Always has the parts or supplies I need.
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April 2021 by Brent Goodwin
Great people to talk to very knowledgeable
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October 2020 by Jeff K Krischano
They have been great to date and my S3 sylvan is an awesome machine....
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September 2020 by Todd Gray
Great team! Bought my tri-toon from 66 give years ago, awesome to work with. They do fantastic service spring/winter. Won't bring my boat anywhere else.
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August 2020 by P Mann
Had to bring my pontoon in with an ignition switch issue. Within minutes, had a tech on the boat and the problem identified. Thankfully, the part was in stock, but with their other larger location, I wasn't too concerned. Back on the water that morning and will definitely go to them for all my needs
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August 2020 by Jerry Hartl
Thank you 66 Marine North you are the best pontoon company in the Midwest! Shawn Peterson (owner) and Jeff Halverson (General Manager) sure know how to take care of their customers!We have bought 2 Sylvan pontoons from them. We first met at the boat show in Minneapolis, January 2017. After looking at many different pontoons and dealers we found 66 Marine North. After looking at the pontoons and meeting with the Jeff and the guys we like the Sylvan the best. So we purchased our first pontoon. The pontoon was fantastic and totally enjoyed our first season. The next season on June 30th 2018 a bad storm wiped out our pontoon and lift. Jeff had us in a brand new pontoon and back on the lake by July 16th 2018.This year on June 22nd our lower unit burned out. No lube was put back into the lower unit after it was serviced for the fall/winter storage. Jeff called with the news and we talked through the options. Again, Shawn & Jeff did not want to see us miss out on another 4th of July on the water. They got us fixed with brand new lower unit and back in the lake in a week! We did enter our pontoon in the 4th of July boat parade and took first place. That would not of been possible with out you guys!Thank you so much for giving us such great care and service!!Jerry & Cara Hartl
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July 2020 by Michael Delich
We recently bought a Sylvan pontoon from 66 Marine North. While we live several hours away, we bought from Jeff at the store because he did a good job of guiding our decision process on the boat and gave us a fair price relative to anywhere else we shopped boats. He also delivered our boat to us at no extra charge even though we were so far away. I don't often write reviews, but the experience we had doing business with this company so far exceeded our expectations I had to say something.Thanks 66!!Mike D.
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July 2020 by Duke Morrison
I bought a pontoon from Brady. Great customer service during, and after the sale! very happy customer here! will return for all my needs
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May 2020 by Bob K.
The owner and his son stopped by my house to make sure everything was perfect!!! Nice honest employees.Could not be happier. Thank you. bob