-
June 2025 by jason glorvick
Package wasn't delivered due to understaffed. Then when I went to the post office they had already sent it back to sender within 4 hours of me being notified of it not being delivered. Couldn't even give the customer a chance to pick it up at rhe facility. This post office is a joke and so is the whole post office system.
-
May 2025 by Jill Beyer
Pretty sad when the worst rudest employee is the one in charge. The delivery people are great. Maybe they need to move him where there’s no seasonal people or tourists because apparently they really annoy him. I’m not seasonal but he assumed I was. If any employee, much less a manager, at a normal business acted that way they would be fired.
-
March 2025 by Jenna Dempsey
The two men who work here in the office are very rude. Both encounters with them have been horrible.
-
July 2024 by Matt Russell
Poor management, lazy staff and doing the least they can for the town residents is how they roll here. We have had no issues with the carriers and it’s too bad they are caught up in this trainwreck.
For the most part, the workers at the front desk are friendly, however, once you try to find out WHY your package wasn’t delivered and being “returned to sender” and lectured because you aren’t a so-called “full time resident”, the jackals come out of the woodwork. The guy who was explained in other posts is extremely rude.
You know, if you’re in charge of things and have a huge influx of people in the summer, why the heck wouldn’t you plan for that, budget appropriately and hire part-timers during those busy months? That’s how it works in the corporate world and isn’t overly difficult. ALL of the people here pay huge taxes and deserve better treatment and service.
All it’s going to take is one person not getting a delivery of life-critical medications because of this “policy “and the massive lawsuit will put an end to this madness.
-
May 2024 by Colin Steadland
the absolute genius “missed our delivery” because i was cutting the grass and he refused to come over and say anything
-
May 2024 by Ron Elverum
The two very nice, polite, gentlemen that work at the crosslake post office are all that and a lot more.
-
April 2024 by B B
The post office deserves a zero me and my family have had nothing but issues from the post office and the heavy set post master General is the rudest person we ever meet and he should be replaced I've witnessed him be a rude to alot of people that stopped in for different reasons I'm would actually rather have Emily post office deliver the mail in my area
-
August 2023 by Jessica Bottensek
Beyond rude. We own a lake home in Crosslake and they refuse to deliver packages because it’s not our primary address. Insane, we pay taxes here. They said they only get paid for packages for primary residents. Typical government rules. Wouldn’t even make a one time exception for the packages we have coming this week they said they will go right back. We even offered to come to the post office to get them and they said no guarantees. Last year the packages came just fine. Unbelievable.
-
June 2023 by P BY
Love the people, love the postage stamp variety, love the place, I have been a customer for years.
-
September 2022 by Alex
They stated that they couldn’t deliver my Amazon package because they didn’t have access to the door/driveway, but the driveway was plowed and the front door was accessible?? Now I need to drive to the post office to pick up my package. Do they just deliver things whenever they please?? Unbelievable
-
July 2022 by Jon Birkenholz
Apparently they don't deliver Amazon packages for people who aren't permanent residents. The man at the counter was friendly but that policy is terrible.Service like that is the reason USPS is a drain on our society.Amazon is making the right move privatizing their logistics network.
-
June 2022 by Linda Oberhamer
I have been to this post office 3 times in the last month.My experience has been positive and have not encountered any rude employee. Wonderful customer service.I live in Crosslake part-time and have had Amazon packages delivered without a problem.
-
May 2022 by The Amazing Alex
They stated that they couldn’t deliver my Amazon package because they didn’t have access to the door/driveway, but the driveway was plowed and the front door was accessible?? Now I need to drive to the post office to pick up my package. Do they just deliver things whenever they please?? Unbelievable
-
February 2022 by Derick White
The heavy set guy at the Crosslake Post Office was completely rude to the man in front of us checking on mail that was supposed to be held for his father who recently passed. Shocking how inconsiderate this guy was. He is consistently rude. The rest of the staff is great.
-
September 2021 by Sammy1358 “Sammy”
I have had nothing but good experiences with the staff at the CL Post Office. They have always been friendly and courteous towards me. I was recently out with Covid and they helped set things up so I could have someone pick up my mail for me. I called and the staff even recognized me and gathered all my mail and packages for the person whom I asked to pick up my mail. My only ask would be for more hours outside the normal work day, but I do not believe this is within their control that I am aware of.
