-
January 2024 by nichole b
I went on a Friday after work and I didn't have to wait long to be helped. All the employees were great and Vonny was incredibly patient and helpful.
-
January 2024 by Ray Seville
Great team, they help me get through tmobile ID system, less than the time I was on phone with customer support
-
January 2024 by Jessica Hinkhouse
Granted they had a steady flow of people (most who said they weren't going to wait) but they were cherry picking who they were going to help and in what order. There was one associate, Tim, who instead of helping his customers and moving on, chit-chatted like it was a high school girls bathroom. I've been into this location before and had excellent service! I'm not sure what's going on with this lot of employees, but I will definitely not shop at this store if this is how it's going to be. Kyle is their saving grace. He was able to deliver amazing service and went above and beyond with setting the expectations for how I was going to be altering my bill.
-
January 2024 by Alex Horner
The guy named Timo there was/is super nice & knowledgeable guy that not only solved my problem but improved the whole situation, I WAS going thru Verizon, till I ran into Timo there...now I'm a T-mobile guy lol
-
December 2023 by Crystal Xiong
I lost my phone on vacation and landed back in MN in the evening on a Monday and I went in 15 minutes before close and they were so helpful with helping me get a new phone, I even ended up staying about 10/15 minutes past close and they were so nice about it. It was a newer young girl and a young man. Would definitely recommend this location!
-
September 2023 by Michelle Johnson
Went in to get my data/apps transferred from my old phone to my new T-Mobile phone. I worked with Luis. Hands down the best customer service!! He went above and beyond! Will work with him again anytime!
-
August 2023 by Son of the MostHigh
Since they got rid of the old manager, plus he was a j**** This management is better & nicer.
-
June 2023 by Paula Gonsor
Timo was so helpful and got my new modem setup and changed my password for me. Awesome service ?
-
May 2023 by Glenne Berry
Went in today and worked with Vonnie, my phone was completely unresponsive and he was able to get it working again within minutes of problem solving. Very friendly and professional! Showed me what I could try at home next time if this happens to try to problem solve. Wonderful experience!
-
May 2023 by Mariah Coleman
Zeke was so helpful and definitely knew his stuff. He made me feel very comfortable with my choices and I never felt pressured to sign up for anything. One of the best locations!
-
May 2023 by Adam Gustav
Very kind and professional personnel, always eager to help out and willing to make your problem work
-
January 2023 by Khalilah Shah
Always pleasant, polite & professional T-Mobile associates are... Timo has been especially welcoming & helpful 2 me...
-
January 2023 by Lisa Wanta
Thank you Luis for all your help with my new phone! You went above and beyond fabulous customer service!
-
December 2022 by Merisa D.
Went in for a simple screen protector repair, did not receive no greeting or anything for 20 minutes. The employees just looked at me and didn't say a single thing. Do not recommend going for any service, no employee will acknowledge you.
-
September 2022 by 버두리
A white guy with a baseball cap and vest needs more customer service training including how to communicate with people respectfully.
