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December 2024 by John Atkins
Terrible customer service. The employee I spoke to was very unprofessional and rude. Took my business elsewhere.
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December 2024 by Julie
We had a little bit of snow today and long story short—my commute home from Howard Lake closer to the cities started with one of my wipers breaking. I planned to get in, get out, install in the snow, and be on my way home. While one staff looked up my wiper sizes/rang up my order, David was outside installing them for me. I know it’s just wipers, but that was really sweet. It’s service that deserves a shout out! Thank you David.
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November 2024 by Shawn Klein
Great prices for parts. Helpful and friendly staff.
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November 2024 by Howie Brooks
Great folks here.
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November 2024 by Matt Schwerin
Always friendly and to help with any questions you have and stuff in stock!!
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October 2024 by David LaQue jr
Ppl can be rude
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September 2024 by Gene Piersa
Friendly, Respectful, Knowledgeable!
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September 2024 by Heidi
Jackson was so kind and patient today with assisting in replacing my car battery. No day off for him on Labor Day. I appreciate good service as it’s hard to come by. I will be a return customer now. Thanks again!
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July 2024 by Scott Adolphson
Worst part store ever poor customer service even worse policies. Quick to take your money and you have to jump through hoops to get it back I don't recommend this place.
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March 2024 by Charles Thayer
These guys are extremely polite, positive and helpful. Adam from their store was nice enough to help my wife install her new battery right in their parking lot. Not too often you get stores like this with courteous, happy people. Credit to their management for creating this culture.
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January 2024 by J Johnson
I work on a lot of old vehicles and custom vehicles. In the past I’ve had very good luck going into this location being helped to find what I need for a specific application. The past couple of times I’ve gone in I have been served by the same individual who is completely unwilling to find a part or help me find a part if it cannot be pulled up on his computer. today while looking for parts for a wheel cylinder, when I asked if we could look at some parts on the shelf, he told me it’s not worth it. I was the only customer in the store, so what else do have to do? Would not move from his computer. It might not be worth it to him, but without the wheel cylinder my car goes nowhere, so would be worth it to me.
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January 2024 by James Lee
always have the parts i need
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January 2024 by German Shepherd and Presa Canario
I called and asked if they had a certain part he looked on the computer and verified. Yes after driving 10 mi it was the wrong part completely and they did not have the part I needed.
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October 2023 by Melissa Cole
They are always very helpful and knowledgeable about parts! They don't close early like Napa does and that's a plus when you work later!
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October 2023 by Nessie loves you
Nicholas was an amazing help with finding the proper bulb. He was very knowledgeable and guaranteed customer satisfaction! Best customer service I have ever received
