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March 2024 by Christina Bentfield
For some odd reason everytime I go into this restaurant one of the employees seems to have an attitude problem with me. She also needs to work on her customer service skills. I honestly feel like she shouldn't even be working there.I was told the manager would contact me about her calling me and pretending to be the manager. Its has been 2 weeks and I still have not received a call.. That is why i am only giving one star.. Your store doesn't even deserve that..
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February 2024 by Jena Tollefson
This is the 3rd bad experience at this Pizza Hut. What a waste of money.
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February 2024 by Susan Grilc
Ready in time as well as
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February 2024 by Brian Glasser
Lack of sauce and cheese plus floppy undercooked pizza. They were on their way to deliver about 5-6 minutes after I submitted order making me think I got some precooked stuff that had been sitting around for awhile. Forgot my 4 sodas and had to wait almost an hour to get them after my food was delivered. Wings barely had sauce on them also. Delano Pizza Hut has been hit or miss forever so I understand my risk of ordering from there but this time was just extra horrendous.
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January 2024 by Dustin White
Order some food thru their app, waited well over an hour and half and still got nothing called the store and they tell me DoorDash took the delivery and I never received it and there was nothing they could do no refund and they couldn’t even resend the food terrible customer service!
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December 2023 by Amberlynn Pierson
The pizza showed up very late. The pizza also had mushrooms on it that look like they were dropped on because someone wasn't paying attention. Also I am very allergic to them. The worst part was the pizza had half the cheese missing !!my kids were so hungry they just ate it.
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December 2023 by Brenden McEachran
We called and ordered multiple pizzas at 915pm CST. We got a text from a random number saying “Hey this is Isaiah at Pizza Hut just wanted to make sure this wasn’t a prank order and my drivers are all gone aswell so the wait may be a little longer if you want me to cancel it just let me know”I thought that was odd and didn’t respond. After 30 minutes went by I called and Isaiah said he canceled the order because we didn’t respond and now they were closed so we couldn’t get our food. Never ordering from here again.
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November 2023 by Victoria Farthing
You want to know what you can do better to satify my buisness?How about-A.Send me my correct order.B.Answer the store phone when I call to have you correct your error regarding my order.(I called your store 5 or 6x before I had to contact a different stores manager to help me.)C.You messed up on a $40 Birthday Party order-Leaving out the Birthday persons order-you could at the least offer a free pop or something curious.I am SO more than disgusted. It took 2 hours after my order was placed before they fixed it (I live ruffly 5 miles from the delano stire location) and Then to make matter that much worse when the person comes to bring the item that was messed up, he wants a tip for driving back out to fix THEIR ERROR.....Wooooow......
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November 2023 by Allan Kabana
I paid for a thin crust pizza but instead I got a thin crust rock!! It was so hard no one didn't want to eat it!! $19 down the drain!!!
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October 2023 by Amelia Snell
Ordered a personal pizza on October 20th, 2023 at 1pm. BEST pizza I’ve ever had. Not even kidding. Whoever made it cooked the crust to PERFECTION. I should’ve tipped my entire bank account. Give that guy a raise.
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October 2023 by Blue Bunny
Got a large stuffed crust, pepperoni with half pineapple, was perfect! Hot and ready to, and they were generous on the pineapple. A++
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October 2023 by Travis Canon
We had pizza and bread sticks delivered last night. Smelling like cigarettes instead of pizza is nasty. I felt like throwing it away. Seriously gross..
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October 2023 by Jēēpkeeper
Got a large stuffed crust, pepperoni with half pineapple, was perfect! Hot and ready to, and they were generous on the pineapple. A++
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October 2023 by renee yahnke
I just ordered the Pepperoni Melt for the first time and they were both burnt. I couldn't eat them.
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September 2023 by Kelly Schroeder
Usually pizza is great and looks perfect not so much this time... also puts a damper when u have to go back cuz they forgot a pizza. They did remake my order since I was not pleased. Nice they did that but that's something that shouldn't have to be done.
