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January 2024 by Sandra Thielen
Walter took the time to make sure my order was accurate. He helped me with every step and made my shopping experience very enjoyable.
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December 2023 by Sandra Gram
Walter did an excellent job helping us with a phone upgrade and I pad and watch purchase. He was very thorough and explained operation and warranty registration procedures, etc. We were impressed.
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December 2023 by Amanda Parteka
Upgrading phones for me seems to always be a daunting task! Having my 2 kids with did not make the task any easier! Walter was patient with me while I decided what devices to purchase and very helpful! Thank you for making this process easier!
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December 2023 by Mike Carlson
Trey Johnston was great to work with!! Explained everything clearly and handled all my purchases and installs with ease.
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November 2023 by Julie Schwanz
Walter is a very amazing employee for you. He went out of his way to call me and remind me to come in to use a reward i had that was about to expire. In doing so my daughter and her two teenagers were told about the great deals you had going on for their phone upgrades. He is very attentive and helpful to get the best you can from the deals and any extras you need. Walter, thank you for explaining everything up front and helping us with everything we needed.
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November 2023 by Bethany
Leaving this place a one star review is being extremely generous. If it were possible to leave a negative star review, I would in a second.We went in to this location to return my dads phone as it was still eligible for exchange. We handed over the phone to the employee. and as he was taking off the phone case, he broke it. After getting the phone case off, the phone case (employees sold to my dad at that store) left a gunky residue all over the sides of the phone. So the employee proceeded to scrape away at the gunk on the phone. Shortly after, he determined there was a "scratch" on the phone screen that was visible if you as he said, "look at it under the right lighting." He told us that he didn't feel comfortable exchanging the phone because of the small scratch. We were told by the 2 employees at the time working there that the phone must be in "pristine" condition for them to be able to take it back. Apparently the papers they gave us with the return info that said the phone must be "LIKE new" were wrong, according to them. After telling them they should have the return policy specifically state that they will not return the product with any scratches, the other employee in the room, who was supposed to be helping the customer he was with, said "In our defense, that should already be assumed.." insinuating that we were stupid. Yikes. After telling the employee helping us that they broke our case, he put a new case on, told us, "This ones not as good as the one you had" and then that was it. We thought he was replacing the one he broke. But as we were about to leave he said "I need that case back." Even though he broke the phone case that was already on the phone... So we left this store with nothing but a bad experience and a broken case.We also tried calling the store back shortly after we left, and nobody answered. We drove all the way back to the store since nobody answered the phone, and saw the same employee who broke our phone case sitting in a chair on the side playing on his phone. Obviously the phone was more than likely intentionally ignored. Another yikes.If you need to go to a Verizon store I highly recommend going to the other location.
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November 2023 by Cynthia Baumgart
Michael was exceptional! Very good at his job but with a down to earth affect. Working with him was like working with your favorite nephew!!
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October 2023 by Lynette Hellum
Will was great!! He answered any questions I had and was very thorough at explaining things to me.
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October 2023 by Nick Christenson
Trey is the man!! Great service while having great conversation. Explained it all well and I felt like I left with an awesome finished product!
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October 2023 by Sharon Meyer
Walter is an amazing employee. He can multitask, is very helpful and polite ask well as knowledgeable! Promote him!
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October 2023 by Ellen Salisbury
It was great job! Very knowledgeable and nice guy!!! We walked away happy. Thanks Trey!
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September 2023 by Ann Molenaar
Excellent professional service. Very personable man. Efficient
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July 2023 by Marsha Johansen
Best Verizon experience ever! We have been here several times now and have always been satisfied with the personnel. Walter was friendly and helpful and did not push us to upgrade. Excellent experience!
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July 2023 by Rick Hofer
Michael was very good at his job. Made me feel at ease with the whole process.
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June 2023 by Pattie Smith
We ordered new phones from this location. Both Trey and William were extremely helpful in helping us choose phones, letting us know when they arrived and getting them set up quickly. I would definitely recommend this location for your Verizon purchases and/questions.
