Menards, a large and well-stocked home improvement store, has received mixed reviews from customers. While the store offers a wide range of products, from building materials to lighting and plumbing, the customer service experience has been a point of concern for some. Many customers have praised the helpful and friendly staff, with one reviewer describing an employee at the check-in/out area as "one of the nicest & friendliest people" they've ever met. Employees have also been commended for their product knowledge and willingness to assist customers, even going the extra mile to ensure their needs are met. However, some customers have reported witnessing managers openly yelling at employees, which was described as "uncomfortable" and "not okay." This incident highlights the need for better management practices and a more positive work environment. Overall, Menards appears to be a comprehensive home improvement destination, but the quality of customer service can vary between locations and individual employees. Customers have expressed both positive and negative experiences, emphasizing the importance of consistent staff training and a focus on maintaining a professional and customer-oriented atmosphere.
Got unloaded there. Took about hour and a half. The guy at the shack where you check in and out is one of the nicest & friendiest ppl I've ever met 😊👍
September 2025
Night and day difference between Bemidji and Detroit Lakes. I will not go back to Bemidji, they wouldn't help us with blinds and an employee actual watched my wife try to lift something heavy by herself, went to Detroit Lakes the next day, they cut our blinds in about 15 minutes and super nice employees. Good job guys!
May 2025
Large store with big garden area. Building, home, plumbing, lighting, etc. They have it all! Clean, stocked store with helpful staff.
