The O'Reilly Auto Parts store in Detroit Lakes is consistently described as having helpful and kind employees who provide excellent service. Customers report that the staff is friendly, very knowledgeable, and willing to go above and beyond, especially during emergencies. Instances include staff checking engine codes, allowing use of the facilities, and actively assisting stranded travelers by making calls to arrange tows and repairs. The store offers useful services like free battery and Check Engine light testing, along with a free Loaner Tool program. While generally praised for decently competitive prices and lifetime warranties on some parts, there have been rare instances of receiving the wrong part. Overall, the store is highly recommended for its patient, kind, and amazing employees who demonstrate exceptional helpfulness.
Stopped by to purchase some new windshield wipers in -20° weather, the the staff was friendly the moment I walked through the door. They helped me pick the best wiper blades, and even installed them for me in the subzero temps! Thanks again!
December 2025
Got in and out with a new battery in no time. Knowledgeable staff helps thanks!!
October 2025
Huge shout out to Alex and Tim/Timothy (I think) for helping me unlock my car after I locked myself out with it still running! Great guys and super friendly!! They deserve a raise!!! ;)
