Outlet Recreation in Detroit Lakes is a trusted business that offers a variety of watercraft, including Tigé Wakeboats, Harris and Barletta Pontoons, Lance Mopeds, and Yamaha Golf Carts. Their main focus is customer satisfaction, aiming to help people enjoy memorable moments on the water with family and friends. Customers appreciate the friendly and helpful staff, especially Lanae, who is praised for her exceptional service and dedication. Many reviews highlight quick and courteous help from the service department, which has kept boats running smoothly and made repairs efficiently. One customer shared a positive experience where the staff worked hard to resolve a motor issue on a Barletta boat, even coordinating with Mercury to get a new motor approved and installed quickly, allowing them to get back on the water sooner than expected. The business also provides storage and maintenance services, such as winter storage and lift canopy setup. Customers have taken advantage of rentals and purchased trailers, noting that the process was easy and made them feel welcomed. However, some reviews mention issues with maintenance quality. A few customers experienced problems with warranty work, including untested repairs, incorrect parts, and broken trailer lights. Despite these concerns, many customers express overall satisfaction, praising the staff’s efforts to make things right and their willingness to go above and beyond. Outlet Recreation is committed to providing quality watercraft and attentive service, making it a popular choice for boating and water recreation needs in the area.
We bought our 2025 44 Stay Impression from Outlet Recreation! Great experience from financing to picking up our 5th wheel! We love our destination trailer & we will do business in the future with Outlet! Highly recommend!
August 2025
The staff was helpful and friendly. Answered my question without hesitations.
June 2025
Mike did a great job showing us around and explaining things to us.
