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November 2023 by Morgan Cherne
Jeff was super helpful!!!
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September 2023 by Rosemary Hanson
Awesome sevice
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July 2023 by Alex
Set up a pick up for in stock part around 4-5pm, drove a half hour one way and arrived at 6:10 to get the part and found the doors locked. Online and signs at the store said open till 8, some piece of paper on the door said open till 6. Waste of time
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July 2023 by Nicole Leif
Patrick was the best!! He helped us super early, even before the store opened, while we were on our way home from vacation!!!
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June 2023 by Kristi Worcester
My battery was awful. Lots of corrosion and leaking fluid. I pulled in at 545pm stressed and wondering how I was going to go out of town tomorrow morning. Immediately Tristen offered to help. He tested my battery and clearly it was not working. Tristen removed the messy bad battery, cleaned up the housing and connections, and placed the new battery. then offered to check my alternator and starter to be sure everything was functioning. I was on my way 45 mins later. I can’t thank you enough, Tristen was wonderful, most importantly he didn’t make me feel stupid for not knowing anything about my car. Lol.I will be back.
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June 2023 by JoAnn S.
New brakes, rotors & caliper pins, on one vehicle. A few other parts for 2nd vehicle, had to get it ordered & wait. As nothing in stock for either sub/truck. They would not honor the online rate either. Then they gave us "use these instead" screws that were the wrong threading & would have ruined my caliper if I blindly put them in.Go to O'Reilly's auto instead, or the dealer for your parts.
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June 2023 by Craig Olson
Good guys helping me out without issues but didn't have part but otherwise awesome place
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April 2023 by Shawn Flaten
I would like to say a big thanks to Sean and Markus, these gentleman go beyond good customer service! They are so helpful. Sean has especially went out of his way to help me understand my car better and how to use products from their store correctly and effectively. I have always shopped at Advanced, O'Reillys and AutoZone regularly until now. Now I always check to see if Sean is working when I need to buy something, and if he is, that's where my search ends. It's hard to believe that Advanced on Grand used to be my last choice, but that was before, back when it was always some unhelpful lazy guy who just sat in the corner picking his nose or God only knows whatever he was doing:/. Anyways thanks Advanced for finally getting some good faces representing your Grand Ave. store. It is very nice as I only live a couple blocks away:)Respectfully and honestly reviewedShawn Flaten (Happy Customer #1:)
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February 2023 by Krista Lee
Customer service experience was 5 stars today . They replaced my wiper blade and they nice gentleman I believe his name was Sean also cleared the snow / huge ice junk off the top of my car that I was unable to reach . Thank you for going out of your way to help me !
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February 2023 by Joe Rogers
I had a wheel bearing go out on my pickup while traveling to Bemidji and could not find anyone to fix it so these guys helped me out by not only having the parts but what parts they didn’t have they gave me a ride to a place that did. Thanks again you guys for all your help.
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January 2023 by Jamie Angel R Kyrola
Great store. Great service. Staff is knowledgeable about parts and suggestions in any situation, from headlights to brakes and all parts.
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October 2022 by Ringo Kienitz
Both gentlemen went above and beyond yesterday. They replaced my battery, but also had an honest conversation with me about the state of my vehicle. They were so helpful and I will beva returning customer
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October 2022 by Jake Alvar
I had a great experience last night, the two guys working were the most helpful anyone has been in a auto parts store for years. Highly recommend them!
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September 2022 by In Harmony Reiki and Inner Wellness
I stopped into Advance Auto Parts on Grand Avenue and had a headlight out as well as a running light. They identified exactly what I needed and made sure they were installed correctly as well as cleaned up my battery terminal. They provided excellent customer service and were very informative building trust and confidence in their skills and intention to protect my best interests. Number one service here! Thank you Andrew and Sean!
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September 2022 by Lyndsey Burke
Love the guys at advance, always helpful & knowledgeable. They offer competitive prices & take home tool sets for what you need specifically. 10/10
