-
September 2025 by Mel Schmidt
My parents in their 70's from Ely Mn get to Duluth every so often. My mom spends a lot of money at Chico's. She brought a pair of pants back with the receipt and was told by the clerk that she couldn't return them because it was over 60 days old. My mom looked at the back of the receipt and it is written so small you need a magnifying glass. My dad asked the clerk to read the receipt and she said she had to get her magnifier glasses. Ridiculous. I have been in customer service since I was 20. I learned at an early age to do right by the customer. My dad left the pants there and told them they didn't want them. I will be contacting corporate and telling everyone I know that they shouldn't shop there. I see why people shop Amazon now a days. At least the return policy is spelled out clearly at Amazon.
Update- reaching out to this number was no help.
-
July 2024 by Lizbeth Getman
The staff is friendly and the selection is excellent. I only wish that you were open on Sunday!
-
June 2023 by Linda Black
My go-to place for all my clothing purchases. Even when I order online with disastrous results, they are happy to help me with returns and to find better options.
-
April 2023 by David Spooner
My wife loves the store!
-
October 2022 by Eric Fischer
Friendly staff!
-
July 2021 by Sandy Dobrzynski
Very helpful staff...very nice merchandise!
-
April 2021 by Rosemary K
Positive shopping experience. Great staffing who really assist you you need it. Thank you so much to the great visit.
-
November 2020 by Mike McPherson
Very clean store
-
January 2020 by Colleen Birt
Good service, great clothes .
-
August 2019 by Pamela Mueller
Nice store, good variety.
