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February 2024 by Tommy White
Way over priced and poor customer service, 210 for timberlands is crazy, would do better going down to the mall of America, which I will do from now on.
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January 2024 by Ethan Shold
I went in to exchange some Crocs that I received as a gift for a different size. They did not have the same color in the size I needed, so I accepted an alternative color. However, the alternative color was not on sale, and they said I had to pay the difference between the full price and sale price. They said I could call corporate and see if they would allow the exchange, but the wait time was 80 minutes, I already drove 20 minutes to the store, and I had already been waiting at the store for about 15 minutes. I obviously protested this, but they refused to budge and basically said "nothing we can do, not my job". I told them to give me my money back.The store associate said I would not get the money, since it was a gift, and actually threatened me, implying that I should be afraid of him since he "doesn't put up with disrespect". He also did not even look at me or acknowledge my existence when I first walked in the store, and repeatedly said that dealing with this "isn't his job". If customer service isn't your job, then what is your job, exactly? They did eventually give me the money back on my card, so I'm not sure why he said I wouldn't get it. Do yourself a favor and stay away from this place. They will go out of business if they continue operating like this. I never imagined that a simple exchange for the same item in a different size would have been such a nightmare. It was unlike anything I have ever experienced with any business and I am still in a bit of shock that this actually happened.
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November 2023 by Tina Smith
Great place to shop
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September 2023 by Samira Rydberg
Not many choices and different colors of Jordans
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May 2023 by Kailee Johnson
Worst store in the mall the boys working were so rude. Made so many rude comments. Whispering to each other. Definitely don’t recommend going here. DISAPPOINTED
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May 2023 by Rachel Bailey
Trying to buy shoes with my son for his birthday. Three associates, not one asked if I needed help. Walked up front to ask for a size and not one of them came to help me. Waited a few more minutes standing literally right in front of them, nothing. Went elsewhere. Worst service I have ever experienced.
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February 2023 by Anthony Ruth
Lazy kids working here. I was looking at shoes for several minutes b4 one said how are you from behind the counter. Now I’m in the front of the store looking at shoes. To lazy to walk up n say may I help you? Few minutes later some younger kids came in and both of them come running may I help you? I took my money elsewhere.
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November 2022 by EmanNova
great prices and friendly cooperative staff
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November 2022 by skillert69
Good staff! Prices are reasonable.
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November 2022 by Fameless Customs
Nice shoes and and some great deals
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July 2022 by Fifjf Duehrh
Bruh they got all the good stuff in the back like the retros and Shi and they be lying saying they don’t have them?They really be back dooring Them to its crazy
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December 2021 by Amber Heetel
Only ones around with best prices compared to other stores of its kind. Best inventory too! Only ones to have my son's size in stock so close to xmas
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November 2021 by Amy L.M.
My daughters boyfriend went to get shoes today. 3 employees watched him measure his own foot and when he asked for the size he wanted they only brought him one shoe in the box. When he was ready to purchase he had to ask for the other shoe before he purchased them. Not once did any of the 3 employees ask him if he needed any help! I can't stand rude employees and NEVER ONCE have I been brought only 1 shoe in the box of shoes I wanted to try on! As far as I'm concerned this truly sounds like racial profiling! If he wanted he could have bought at least 25 pairs of shoes! He had no intention nor any need to steal from anywhere!
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November 2021 by pat johnson
Staff very friendly and helpful. Had some questions that were answered and was given helpful information for my purchase. Love the guys that were at the store that day, seemed like they liked there job
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November 2021 by Sezgin Yumerov
There is no big variety of items.