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October 2023 by Patti Glumack
We had our granite countertops and island installed about a month ago and LOVE them. Installation went perfect and care was taken to make sure the fit was good and everything just right. Customer service was fabulous - thanks Taylor and Joel who fixed a small pit when it was found.
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April 2023 by JB LOG DOG
VERY VERY dishonest hiring post and process. I am not saying that this is how the business end ran but the HR hiring side is sad and needs work.
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March 2023 by Bryce Fontaine
Jake and Justin delivered and installed our countertops.Great job! Very impressed.Easy to work with. Knowledgeable on product and care.Thanks guys
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March 2023 by austin torvinen
Dropped off a large quarts counter top that needed to have one edge re-done. Granite works had it done in one day, it looks perfect and they charged me a very reasonable price! These guys are awesome!
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March 2022 by Sandra Marino
Just got my granite installed! Beautiful! Joel was wonderful to work with (thank you Joel) Josh who did the install today was stellar! The whole process was so easy. I had the Mona Lisa installed and it is beautiful ! I could not be happier! Thank you Granite Works!
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March 2021 by katie redig
Granite Works did a phenomenal job with my new home! The owner helped me select all of the countertops for my kitchen, bathrooms, and laundry room and made it so easy. They're knowledgeable and got the entire job done on a super tight deadline, which just made it that much more impressive. I've used Home Depot for previous projects; Granite Works' pricing was incredibly reasonable, selection is MUCH better, and installation was SO MUCH easier than the DIY stores. And they're a locally-owned and operated business. You get to see your stone right there and you can see how they cut and polish it. I was impressed all the way around - what an excellent business to have serving our area!
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March 2020 by Wayne Dahl
Simply measuring correctly and listening to the contractor would have resulted in a better final product. Imagine attempting to match 1 1/2” pieces of granite into the back splash. Employees were responsive, the owner very dismissive. Can not recommend.
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March 2020 by Maya Holevatz
My mom is having her bathroom redone and went to Granite Works for her countertops. She has been trying to get her delivery scheduled since April 1. At first she tried to call or email to set up a delivery, but no one got back to her, so she went the physical location and was told it would be delivered in two weeks. Two weeks went by and she had heard nothing, so she called them - she wasn't on their schedule! Since then she has received the run around from multiple employees, all saying "the person in charge of scheduling is not available. We will get back to you." No one has EVER called her back. To be clear, she has paid for the countertop! Horrible communication system. This is a terrible way to run a business. If you like clear, prompt communication, stay as far away from Granite Works as possible.
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March 2019 by J A
Great prices and great work, knowledgeable staff
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March 2019 by holly larson
We love our granite!!
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November 2017 by Patricia V.
Great Experience, from the showroom in Duluth to the installers who came yesterday. My granite is absolutely beautiful, measured to perfection and the installers were very professional.
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May 2017 by Kat M.
Worst experience ever! My attempt to obtain a simple 12 by 36 end piece of granite that was ordered and promised in 3 weeks turned out to greater than 5 months after providing measurements 5x. Ultimately, this company caused me to delay my project greater than 5 months because after it was completed I was quoted top dollar for the end piece with no negotiation of price. Because of the poor business practice and inability to complete a project as promised and repeated loss of measurements, I chose to go with alternative company-further delaying my project. At least now I will be dealing with a company that respects me as a customer!
