Hollister Co. offers a good selection of cute clothes, making it a popular choice for those looking for stylish casual wear. Customers appreciate the variety of items available, though some find the prices to be quite high. The store's staff has mixed reviews; some customers find the employees caring and attentive, eager to ensure a good shopping experience, while others have encountered rude or unhelpful behavior, such as ignoring customers or acting dismissively. There have been issues with customer service, including employees not assisting properly with fitting rooms or providing clear information about sales and discounts. Additionally, some customers have experienced difficulty with inventory, noting that larger sizes like XL and 2XL are often unavailable, which can be frustrating. The store can also be crowded, and fitting rooms are sometimes hard to access, with staff not always accommodating shoppers' needs. Despite these concerns, many shoppers find the clothes appealing and are willing to return, especially if they can find the sizes and prices they want. Overall, Hollister Co. offers trendy clothes with friendly staff, but improvements in customer service and inventory management would enhance the shopping experience.
The staff here is really caring and attentive and really want to make sure that the customer is taken care of. Will be back.
July 2023
my friend asked me to clip on the back of her swimsuit as she was trying it on so i go into her dressing room and clip it when a very rude employee starts knocking on the door telling us we need to get out. as i open the door i turn to explain and she just runs away. very rude staff, and the prices are very obnoxiously... read full comment
May 2023
Basic stuff. Not the greatest quality. Not overall not bad
