H&R Block offers expert tax services to help customers maximize their refunds. Clients can choose to visit a local tax preparation office or work with a consultant from home using the Digital Drop-Off service. The company prioritizes customer well-being by implementing safety measures such as deep cleaning and social distancing. Reviews highlight the professionalism and patience of the tax professionals, with specific praise for individuals like Doug and Kimberly Elmer, who are noted for their knowledge and friendly demeanor. Some clients have expressed concerns about the rising filing fees, which can make H&R Block more expensive compared to competitors. However, many loyal customers appreciate the quality of service and support provided, making it worthwhile despite the costs. Overall, H&R Block is recognized for its commitment to customer care and effective tax handling, ensuring clients feel comfortable and informed throughout the process.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
