Journeys is highly praised for its friendly and helpful staff who consistently provide excellent customer service. Customers appreciate the staff’s willingness to assist in finding stylish and comfortable shoes, often bringing out extra options and showing genuine enthusiasm for their customers’ preferences. Many reviews mention the positive vibe created by the staff, making shopping a pleasant experience. The store offers a rewards program that provides discounts, which customers find valuable. Shoppers often leave feeling satisfied, with some mentioning they now only purchase shoes from this location due to the helpful service and positive atmosphere. Overall, Journeys is seen as a welcoming store where staff members are eager to help customers find the perfect shoes and ensure a great shopping experience.
Super friendly staff! She brought out extra options for me to try on and they were exactly my style! I ended up getting 2 sneakers that are comfortable and fashionable. She offered to sign me up for their free rewards program to get coupons off the more I shop, and I left with 10$ off in my account right away!
December 2024
I love the service here! Girl with the brown hair was awesome!
August 2024
Had an absolute fabulous time with the 2 young ladies in the store this evening. They helped us find the cutest pair of shoes had the best customer service!! Thank you so much!!!