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June 2025 by SIM RAN
love it! perfect to stand up to PNW weather and looks great. super responsive and helpful customer service as well.
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May 2025 by Jessica
I cannot express enough how happy and satisfied we are with our loll outdoor furniture. I would give the company 100+ stars if I could. Not only is it made in the USA, but the quality from the packaging to the actual furniture itself is flawless. The furniture was so easy to unpack and assemble. We couldn’t be more satisfied and can’t wait to order more! Not to mention the customer service is phenomenal so kind, responsive and accommodating!
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April 2025 by David Brett
Went there to pick up an item that's being shipped to Vancouver. Very nice place very clean and super helpfull staff.
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October 2024 by Cody Trosky
Great place to work and excellent quality products
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September 2024 by Sarah MB
Their products are exceptionally high quality and the customer service BEYOND! Highly recommend!
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August 2024 by Julius Higgins
Loll makes really cool furniture - great customer service! Great company to deal with
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June 2024 by J Lopez
My recent experience with Loll Designs Inc. has been extremely disappointing and frustrating. I placed an order on June 3rd for 4 white Cloud Lollygagger lounge chairs with the expectation that they would arrive by June 10th, well in advance of guests arriving at my home. However, what followed was a sequence of errors and delays that have left me thoroughly dissatisfied.
Here's a breakdown of the issues I encountered:
- June 12th: Instead of receiving the chairs as ordered, I received one grey chair and one of the packages was damaged upon arrival.
- June 13th: I promptly emailed Loll Designs Inc. to report the damaged parts and the fact that one chair was the incorrect color (grey instead of white).
- June 14th: I provided photos of the damaged parts as requested by Kat from Loll Designs Inc. She assured me they could rush a replacement chair early the following week and arranged for FedEx to pick up the incorrect chair.
- June 18th: I received communication from Loll Designs Inc. stating that replacement parts were being processed with an estimated ship date of June 21st. They also mentioned they would include a new chair in Cloud White.
- June 20th: FedEx finally picked up the incorrect chair.
- June 25th: Today, I received the replacement parts, but to my dismay, there was still no white chair. I followed up via email immediately, attaching the image of the work order placed on June 18th, and requested a refund due to the ongoing errors and the considerable inconvenience caused.
Overall, I am deeply disappointed with the outcome of this transaction. Despite numerous assurances and efforts on my part to resolve the situation, I still do not have the fourth chair I ordered. Moreover, I have not been offered any compensation for the errors and considerable inconvenience they have caused.
Based on my experience, I cannot recommend Loll Designs Inc. to others. If you are willing to endure the headache and hassle that I have faced, then proceed with caution. At this point, all I seek is a prompt refund, but I am still awaiting a response from them.
This experience has been a frustrating lesson in customer service and reliability, and I hope others can learn from my ordeal with Loll Designs Inc.
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May 2024 by Ian Fisher
Honestly pretty disappointed about the dexterity of these product. They are quite fragile and break easily
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May 2024 by Michael Winkler
We recently purchased the two Lollygagger Tall Lounge Chairs with Cushions, the End Table and two Ottomans. Everything arrived undamaged. Assembly was very simple (one person job is possible). Instructions were easy to understand. All parts were clearly marked. The quality and design (appearance and comfortability) of the Loll products are excellent. I've been wanting to purchase Loll items for awhile and very happy I finally made the investment. Their products are very well made and will last for many years to come. Highly recommend!
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May 2024 by Debbie Trauner
Excellent customer service!
My large hospitality client had purchased tables from Loll Designs many months previously. They had just started to install the project and realized that there was some missing hardware. I contacted Ashley at Loll and she was immediately able to help identify the parts needed, find the replacement hardware and confirm that it would ship out to my customer all within 24 hours.
Thank you Loll for the great service and hassle free replacement - such a pleasure to do business with!
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July 2023 by Christina Dodson
Great service, love the products!
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May 2023 by Christina Jonson
Great service, love the products!
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September 2022 by Jason Free
Ledge loungers reverse engineered loll design?
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September 2021 by Abhi
Sturdy and very stylish. Purchased 4 of their (three slated) Adirondack chairs from Design within Reach(DWR). I like the looks of the 3 slated ones better. The 3 slated ones are designed exclusively for DWR by Lolldesign. If you buy directly from Lolldesign, you get the 4 slated ones only. Planning to buy 2 more through DWR. Wish they costed slightly less. Have been wanting their planters but the price is keeping me away for now.
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January 2021 by rabid n' red
decent product - check entire order for missing, defective parts and proper pre-assembly - units are expertly cut and inspected for imperfections - high standards for quality control - customer service on site - fair return/replacement policy - product not anti-microbial.
