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August 2023 by Donald Walker
WorstNot the best place to go if you want to get a phone, if you purchase something from them they do not want to give you your money back or exchange it without an hour of talking on the phone with corporate or whoever they talked to. Worst
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June 2023 by Terrance Goods
I don't understand. Why is everyone at that location so rude and offstandish?!bad location? Terrible energy. I would love to see undercover boss visit. Switching companies a.s.a.p. Everyone is always mad. Came in to update my service and the gal had to morph into being professional. If you don't like your job. Quit. Have many chances just because I m old school. Me and another gentleman came to the store during business hours and they were closed. Older gentleman who said hes gonna be cut off. Called and they said (west location) that the employee was in the hospital . So you only have 1 employee working? I've been with you for years. Definitely downhill. TMobile. Making you look bad. Just saying.
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May 2023 by Derek Nading
Went there to switch to a newer phone I bought from a 3rd party. I was charged $27 and some odd change for a new sim, which I don’t understand. The old one and new were both nanos. Whatever, I paid. I get home and the guy put my phone number as my dads, who uses his phone for work. Tried calling customer service to make sure my dads phone is working and has the correct imei, they were terrible too. Definitely switching carriers
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January 2023 by Quiet One
Horrible service, and people very nonprofessional and uncourteous, won't be back ever, they feel as if they are doing u a favor by you buying a phone and purchasing a plan, horrible customer service, I also noticed it's very clickish, if they know u or your a friend then your treated with respect if not your not.And that for every single person that works at this location. Just horrible.
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November 2022 by Devin Waukazo
Not open on Saturday like their schedule says. Pity.
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November 2022 by Brian & Angie Garnes
Awesome phone's and awesome service. They have a huge selection of phones for free with a new line of unlimited service. They have great deals on cases and other accessories also. Friendly staff are always helpful too
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October 2022 by Bob Bennett
This is a business that sells cell phones and cell phone accessories, along with phone cards for only Metro by T-mobile, although I do have one or two negativity I once bought a metro t-mobile at Walmart in superior wi I took it to a metro t-mobile store in Duluth I wanted them to activate it but they wouldn't because where I bought it.I still don't understand because the end result is the same the money goes to the same place
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June 2022 by Richard Reyes
The clerk was very nice and helpful thank u.
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February 2022 by Rhoda Zarbok
I went there at 2pm and they were closed. It states they are open till 5pm but they were closed and the lady inside the store said sorry closed at 2pm. Thats frustrating because my phone is acting up bad and I wanted an upgrade but i guess NOT.
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December 2021 by Courage Saucke
Great customer service in the downtown office, ?
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November 2021 by Mark Hernandez
Getting my stuff on the right track with out all theses avertisments and exlented services
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September 2021 by Jessica Valure
Excellent service
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August 2021 by mat Norbotten
Garbage service from the employee
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April 2021 by Lori Sarracco
The young man who helped me was Alex. My phone would not charge and he suspected internal damage to the plug in port. When i had time to bring it in, he was absolutely correct. He "fixed" a bent piece inside and saved me a lot of money. Instead of having to buy a new phone, he was honest and fixed the problem instead of just trying to sell me a new phone. His work ethic is impeccable but also a rare thing these days. I hope his boss sees this message. He deserves a raise! He's a gem. Thank you!
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March 2021 by Rebecca Keller
Love the VERY friendly employees!!! Gonna stay foeva!!!
