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January 2021 by Jennifer Nelson
Always professional and prompt and very courteous. I have never had any issues in the 19 years I've banked with North Shore Bank. They have always been outstanding and very helpful.
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December 2018 by Joshua Rinne
Had an issue I had with how some things were handled until Liz from Hermantown called. Thank you for the exceptional customer service in helping resolve said issues.
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June 2017 by Calvin Miner
I banked with North Shore for 5 years while I went to school. They were always helpful, friendly service, a pillar of Duluth going back years. I only left the bank because I moved to Minneapolis. A month ago I had an overdraft fee assessed and went to them, explained that a check cleared a day later than I expected and they refunded me the fee. One shortcoming is that the overdraft fee was ~50% higher than the overdraft fees at the Credit Union I banked at before North Shore Bank. This was moot for me as North Shore refunded it.
