“Helpful. Worker was friendly and provided good customer service. I had a UPS QR Scan return (which was not accepted at this site). The worker helped problem solve to cancel my return then restart it (choosing the print label option). Saved me a 4 mile drive up the hill.”
“The UPS Store came through big for us when we needed a last-minute replacement order of marketing postcards for the Senior GO Show in Duluth. We submitted an order after 5-pm on a Monday, and had postcards in-hand first thing the next morning as the store was opened (with a smile). Excellent quality, perfect timing, and friendly, helpful customer service. We will definitely use printing services here again. Thank you Jay!”
“I love Pack & Mail Room! It is in such a convenient location and has excellent staff who are fast at what they do! I will be back next time I have to mail a package!”
9:00 AM - 5:00 PM
4918 Midway Rd, Duluth“The staff are very attentive and knowledgeable so it's always a pleasure going to this location for customer service regarding mail as I send off several packages a week from here.”
“It's very far out of the way for someone who doesn't have a vehicle. It's also the only actual FedEx ship center in Duluth. That being said, the service there is incredible! I'm usually in and out in under 3 minutes, and the guy that's usually at the desk is super nice.”
“Our Duluth, MN main post office is excellent. They’re friendly, helpful, and usually we’ll-staffed when you go there in person. It is very frustrating that nobody answers the phone. We have a lot of issues with our letter carrier on Goat Hill and there is no way to resolve it. Overall they’re very good though. Thank you for your good work!”
“I want to give a shout out to Brett our UPS driver in Fredenberg, MN. Always a great attitude and shows up within an hour window. My business would not be the same without that reliability. I use UPS for 95 % of my logistical needs.”
“Always a successful visit. Kind staff. I wish other customers would realize their parcel is no more important than the person in front of them, and that the staff are working as fast as they can.”