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May 2023 by Douglas Ohlund
Great help. Thank you
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September 2022 by FR
THe best!
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August 2022 by Nina Woerheide
I love Pack & Mail Room! It is in such a convenient location and has excellent staff who are fast at what they do! I will be back next time I have to mail a package!
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May 2022 by Clover Valley Livin'
Horrible...I called to ask about SpeeDee shipping and the staff neglected to tell me it would cost over 3 times the regular SpeeDee shipping. I was expecting a surcharge but not outright gouging. They wanted $29.95 for the smallest of 2 boxes, while the cost of shipping for BOTH, plus pick up by Speedee was only $35. They wasted over an hour of my time. The owner gave me some lame excuse that they are competitors with Speedee and that's why it cost so much. I will never give them a chance to screw with me again... neither should you!
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November 2021 by Jason Reeves
We love having multiple shipping options in one convenient location! UPS ground and air is available. FedEx ground and overnight too. You can also send US Mail as well. Professional packing for delicate items or just pick up a box in a any size needed. Great one stop shop for shipping and other services like copies, faxes, printing and more.
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June 2021 by Ashlee Poe
I come here whenever I need something shipped, which is often as I have a sister and in-laws who live states away. Today, I went in with a package that needed to be mailed to Hawaii. The address was initially printed incorrectly, through no fault of the person helping me. She quickly changed the address on the package and helped me look for my keys, which I lost all of a sudden. She was very patient with me despite the fact that I was holding up the line. Thank you for your patience and kindness! I will continue to return for all of my shipping needs.
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January 2021 by Brian Moran
Rude, unfriendly staff and slow service.
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December 2020 by Mike D.
This is follow up to a problem I encontered this weekend and I just wanted to lo let everyone know this is a crappy company. You have managers swearing at their customers, employees that dont have a healthy respect for doing their job becasue they know Les Grunduhl wont hold them accountable. By the way if you look at the history this buy has more bad marks than whats good. If I had only known. They caused me a vast fortune for the shipping end of things but I want to call your attention to something you might not know. The owner that isnt happy that I spend at least $600 a month, rather then reprimand his employess he encorages the "Customer is also wrong approach", a person should thing about how could he hurt me worse. It's because Grunduhl owns a doing evrything contracting company, including, windows, siding, etc......Im not gonna give this guy anymore free advertising. However you are doing home improvements make sure your not calling this buy. If everybody that sounds like their upset and in my case resolution said dont come back into the store what could they possibly do to your house. Forget to Caulk or use the spray foam insulation around the window? You get the idea. If he cant be a boss, or disclose to me that I had a right to file a $100 claim, or reimburse me for the stuff they packed that broke ( the old granny up there takes no ideas and your a troublemaker if you suggest a possible better way) what are they gonna do to the roof over your head??? Install a window so it will leak? Could be fine but why take the chance when there other other window installation companies. You dont. If he cant be in charge of 1 person how can he run a crew....he cant. I wouldnt let this guy ruin my house. Lets get this cancer out of our town. If you have problems start filing BBB reports. I am gonna request mine because nobody should have to deal with an "a**hole" like I had to. Bottom line do your homework because you dont want do have any buisness dealings with this guy. He has 2 companies and likely has more. Dont think his flashy little truck or trailers are a sign of success.
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October 2020 by Aaron Christopherson
I needed multiple envelopes and different shipping on both. They helped me get it all done and after I lost my teaching and they were able to help very fast. Definitely recommend The Mail Room. Thanks!
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October 2020 by Jeff Rosenthal
I’m there 2-3 days a week for probably last 7+ years. Always friendly and helpful.
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September 2020 by Benjamin Urness
Polite staff. Longer hours than the post office. If you're like me and often remember that you need to mail something just as the post office is closing then swing by The Mail Room.
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November 2019 by Joan M.
Sent a package on 11-6-19. Filled out "to and from" on a UPS form. I was told that USPS was least expensive means to ship. I was given a receipt; process took so long I didn't bother to look at it. I did so a week later. Saw that package was shipped to correct city in Oregon, but to wrong person at wrong street address. Went to The Mail Room. I was told that since package was sent via USPS, I needed to go to the downtown post office. I told person that reason I use The Mail Room was to avoid going to post office. Person did reimburse me for postage, but that was it. I called post office. They would have no tracking number because transaction went through The Mail Room. I called and was told no tracking number exists because I didn't pay for it; I only paid for the mailing. The service this company provides is abominable. Roger D.
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May 2019 by Rita Gabrielson
I had to make a purchase return via ups. I put it in the bag it had originally shipped in, but I hadn’t bothered to try to tape it, assuming it wasn’t going to work because it was badly ripped, hoping I could get a box or something I guess. I was greeted right away with a smile and when he saw my bag said, “I’ll take care of that!” He put my return label on, guided me through a tiny little bit of record keeping he needed and I was in and out in maybe two minutes.
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April 2019 by Hayley Waltz
I come here almost everyday to mail out packages. They are always polite and friendly. All my packages get shipped out on time and with no damage! Great little hidden gem.
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April 2019 by J DK
Staff were super helpful packing up gifts for college friends!
