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February 2025 by Harmoni Lombardi
Kurt is the best. Professional ,helpful ,courteous efficient and friendly. This the best post office in Duluth!
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February 2025 by Lawna Szewcik
Kurt is amazing & super helpful all the time, I send a lot of packages, & buy money orders here, this is the best location...
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June 2024 by MsZivio
Kurt is ALWAYS helpful in the most economic ways to send my mail! Thank u always Kurt!‼️‼️‼️
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May 2021 by Megan Lilly
Fast, Courteous, and Clean! Thank you for helping me out today!
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September 2020 by Jimi Cooper
Convenient location. The new worker (I forget his name at the moment but he has long hair) is awesome and super friendly/helpful.
I prefer this location over the One on Michigan a Street.
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January 2020 by Jim Cooper
Convenient location. The new worker (I forget his name at the moment but he has long hair) is awesome and super friendly/helpful. I prefer this location over the One on Michigan a Street.
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April 2019 by Gen R
I ship from this USPS frequently as I live one block away and run my own Etsy shop. I'm a full time student with a chronic illness. A couple of months ago I got word from three separate clients that they hadn't received their shipments; in fact, their USPS tracking number said I hadn't even dropped the packages off at the USPS yet. This was appalling, since I had dropped them off two weeks earlier, in the blue mail drop right outside the door of this station (I often package and ship my shipments at night, since I have class almost all day every day). I went in to this USPS to ask what was going on. The blonde-haired woman who usually works the counter told me that she's “not required to†sort the mail in the blue mail drop outside the door in the morning, which means she just dumps the contents in to the “letter†bin, which gets sent to the main Duluth sorting office as “letters,†which are NOT scanned as packages. Since my packages (hard-sides large envelopes with USPS-printed labels on them, that INDICATE they are PACKAGES for which I have **purchased** tracking numbers) weren't obviously big packages, she doesn't bother to look for them (she said unless it's a big box she won't take the time to distinguish if it's different from the letters). I was like okay well who's responsibility is it to ensure that the shipping and tracking that my clients and I have PAID FOR is honored? Because I have paid for a service with the USPS and you're telling me that even though you're the only employee at this station (her words), it's not your responsibility to honor that purchase. All she had to say was that she's not required to sort packages from letters, and that if they end up being sorted as letters it might take a couple of extra weeks. In fact, I found out later it takes about 3 EXTRA weeks for the packages to arrive, and at no time are they ever scanned in by USPS (despite there being a USPS scan form on the front of the package! Big and visible!). So my clients never get the tracking they expected and instead of receiving their package in 2-3 days they'll get it 3 weeks later. GREAT. I asked what can be done to rectify this and she told me don't use the blue box outside the station. This is incredibly infuriating, but she didn't really seem to care. Her entire demeanor was “this isn't my problem.†So, flash forward a couple of months, I've been making trips in during business hours to mail off my packages, ensure I WATCH her scan them and get a receipt of the scan. Today I went to walk in to the store at 4:55; close is at 5, I know I'm cutting it close, but I made it. She met me at the door, while she was on the phone and had her child in tow, and told me “I'm closing up.†I stood there in shock; she gave no explanation for why she couldn't be bothered to scan in my package even though it was STILL BUSINESS HOURS. She blocked the doorway and stood there, with that same air of “this isn't my problem†nonchalant attitude, talking on her cell phone until finally I retreated back to my car. Who is this woman's supervisor?! (I actually asked her that and she said she's the only one here, which doesn't make sense—she has to have a supervisor, wether here or at a nearby office). Why is she being allowed to completely shirk her duties? She doesn't sort the mail and she closes early. She has no sense of customer service at all and whenever I interact with her she makes me feel like I'm interrupting her day/a nuisance. I've tried calling USPS to report this and ask WTF, but I was on hold for 80+ minutes with no answer the whole time, so I don't know how to actually make change.
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December 2017 by Mark Blue
Not the best business hours!
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May 2017 by Karen St. George
Friendly and fast
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May 2017 by Samuel Leal
Great service!
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October 2016 by Dan Hofstrand
Awesome.I was really pressed to get some mail out next day I arrived there 2 mins before closing not proud of that, but I was helped and out of there on time thanks again us post office
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July 2014 by Cynthia Bosman
The lady was rude. She was having a bad day and when I told her to take a breath she freaked out on me. I was also trying to help her keep calm and figure out what she was doing and only got mad at me.
