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February 2024 by Joe Granger
I got my contact lenses at Vision Pro. My insurance company told my that they incorrectly submitted the claim. Fast forward 2 months and I made a job change and no longer had the same vision insurance. VisionPro and my old Insurance company have been unable to successfully pay for my contacts even though when I talk to either one of them, they both acknowledged that I had eligible insurance and that insurance should pay.Fast forward many calls and many months and VisionPro has now began threatening to send me to collections, and are demanding that I pay out of pocket.Unethical business practices. Stay away.
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February 2024 by Tara Crosby
They are fantastic! The appointment was very thorough and quicker than most I've been to. 10 out of 10
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February 2024 by Mary Soyring
Best eye exam visit I’ve ever had! Loved Dr. Rebecca … explained things thoroughly. Staff are extremely helpful, fun and friendly
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January 2024 by Jade Vanderlouw
Great staff
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January 2024 by Brenda Hendrickson
Great Service!! They are all so friendly!!
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December 2023 by Alexa Pearce
The front of house staff were all nice and cordial. However, when it came time to see the optometrist, I found his behavior unprofessional. While I believe I ultimately received the correct prescription, it was by far the shortest and least thorough eye exam I've ever experienced.During the exam, I hesitated for a moment when deciding which of two images I found clearest, and he sighed and said, "you're the worst sort of patient." At the end of my contact fitting, when it came time to remove the contacts from my eyes, I requested to wash my hands before touching my eyes. He audibly scoffed at me as though it was an unreasonable request.Overall, he did his job, but his tone was often unhelpful and condescending. I will choose to see another optometrist in the future.
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November 2023 by Caroline Gamache
Very nice welcoming atmosphere! The staff were really nice and had a good conversation with them!
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October 2023 by John Anderson
Drove 40 minutes into town after being told that someone could help me with a contact lens as I’m from out of town and need a lens to drive back to Oregon. Just to find out that they really can’t help me. Thanks for wasting my time and gas for absolutely nothing.
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October 2023 by saydoh23
Easy and quick everything was ready to go in to take the test. Doctor was nice and very patient throughout the test.
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August 2023 by Deedra Mongan
Vision Pro Optical of Duluth has helpful, friendly and professional staff. I always look forward to attending my appointments.
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July 2023 by Clayton Zervas
Malisa fixed my glasses after they broke the night before my wedding day no questions asked.
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July 2023 by Christine Dorman
Outstanding Customer service! Girls were wonderful, helping me pick out frames suitable to face structure. Eye DR. was exceptional and funny! I love a good sense of humor. Also very good at description of Eye problem I'm experiencing. Kudos to Kenwood Vision Pro!!???
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June 2023 by dodie coker
I was greeted warmly , staff throughly made sure I was ready for Dr . Dr listened to me and after examining me told me he would do another quick appointment when my blood sugars went down for free . I felt taken care of .
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May 2023 by char johnson
Very thorough and professional examination. The photo of the inside of the eye was really interesting and well worth the small upcharge.
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January 2023 by Tom Cohenour
Very clean, organized, and well-lit office. Receptionist was polite and greeted us warmly. Comfortable waiting area. Eye doctor was efficient and thorough. New frame selection was fairly broad and the Optical Manager (Kaitlyn) was terrific.
