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February 2024 by Natasha B.
I truly enjoy this Walgreens location! Not all are the same. Grand Avenue staff are the best around!!! Always kind, respectful, knowledgeable. The pharmacy staff and all the staff at this location go above and beyond for customers !!! Biggest Thank You to all of you
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December 2023 by laurie briggs
Do not go here they will refuse to give you your meds and refuse to give your child their meds that they need and then call the cops on you for refusing to leave until you have your medications
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December 2023 by Matt Oman
Ruby was so kind and helpful. Truly made my day and gave me such a feeling of positivity that stayed with me. Mary as well!
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October 2023 by Lori Doucette
They never answer the phone, I understand being busy but when they keep trying to refill a prescription that's not needed and won't fill one that is, I may after 40 years change pharmacies
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September 2023 by Crystal Durm
I was going to leave well enough alone until the same person that caused me so so much headache looked me dead in my eyes again last night and still couldn't apologize for lying right in my face the day before.So Thursday I placed an order for a photo book I didn't need until Saturday. The order was marked complete by employees about 1.5 hours after I placed it. I didn't go to the store till Friday night where I met shift lead Matt. Now, I was super kind to Matt and even kind and understanding while he stood at the photo counter apologizing profusely for my book being printed but just not put together. I told him it was ok I'd come back the next morning. I even talked to him a 2nd time on the phone to advise him he double scanned an item in the purchase I made while waiting for the photo book where he again said he'd have my book put together by morning.Saturday morning comes, and a poor young manager had to tell me there wasn't any picture books at all in their store. Not even a different size. Of course I get super irate and just threw my purchase on the counter and walked out.The saga gets zero better when I call the superior walgreens and I BEGGED THE LADY TO NOT LIE TO ME. I was just lied to my face please don't do it to me again on the phone. She swears they have the book I need and to replace my order for their store. Well this lady did. So 2 walgreens, 2 employees blatantly lied to me even one of them physically standing in the photo area to my face.I then saw Matt again last night, in person, to get a refund for his double scan error. He again stood in photo, right in my face, even said oh yeah I Remember you, took FIFTEEN more minutes of my time to refund 6.53 and even made me give him my ID because I'm pretty sure he did a no receipt return when he couldn't get the product or my digital receipt to scan correctly. Again, I'm sure he lied and tried telling me that even though it was his error, walgreens needs an ID for every return or refund after 10pm.Matt didn't even have the balls to take responsibility for his mess up and say he was sorry what so ever for how much he actually ruined my whole day and we'll now a whole weekend and an extremely important event in my life is completely just ruined.So now it's Sunday. I still don't have this book I needed for this morning even after calling customer care and having them transfer it to yet another store yesterday around 1230pm.3 stores, at least 4 lying employees now and one that couldn't even say sorry at all for lying to my face.The short, order 2 weeks in advance from Google photos and don't even bother with walgreens for anything. Not even prescriptions. Just digital coupon shop there and you'll never have to worry about employees lying to your face about your important items. ?
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September 2023 by Lindsey Davidson
Always friendly people, most pharmacy prescriptions in stock or filled within a timely manner
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July 2023 by Teal Harteau
Ended up ordering photos for a celebration of life and they gave me someone else’s photos. When I called the manager kennedy was rude about the issue.
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July 2023 by Kristie ketola
Horrible customer service you wait forever for any kind of help and they are rude as hell taking my business across the street to CVS
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June 2023 by Judi Fuson
Usually pretty good trips. However the pharmacy staff needs to start communicating between shifts a and what not and they don't all seem to know the same options for. One guy knows one thing another one knows something else they don't all know the same information there needs to be at the staff meeting regarding this
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June 2023 by Melander
Rx’s are never ready when they alert that they are. You end up waiting over an hour. And this evening I drove 35 miles out of my way because some gal said I could come pay cash for my RX. I get there. Nope. Wait for insurance tomorrow. Walgreens is horrific every location but this one specifically, if they weren’t open 24 hours I would never stop there.
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June 2023 by George F.
Good Pharmacies plus convenience is quality . Has numerous options to choose from and decide one's needs . Can utilize the web ordering products online thru usps . Or one can utilize Door Dash to pickup items and deliver within a fair amount of time depending of circumstances for drivers . Another convenience is prescriptions at Walgreens are in the company computer system of Walgreens and the precautions can be picked up in hundreds of locations around the world . . Good Services provided as well as help .
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May 2023 by Theresa O'Brien
So my fiance went to Walgreens on grand Ave in Duluth, we live an hour away, when he returned I noticed I did not have all my prescriptions, so I called Walgreens, I asked the gal who answered the phone if I had another script there, she replied "yes, there is one here for you," I said.. "well that's nice, my fiance was just there and we live an hour away." her response.. Yes.. I said "you guys should pay more attention to this, this isn't the first time." she said "yeah, well we are real busy" I said that's no excuse.. She hung up on me.. So obviously she has zero customer service skills and now even wondering on competency.. I never complain or leave ad reviews, but this rubbed me the wrong way, especially when you have health issues, that's the last thing u want to do is chase prescriptions, when u livean hour away.. I'm seriously thinking on changing pharmacies now. They will lose alot of money with me.... I don't recommend them or use caution when getting your stuff.
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May 2023 by Tammy Saunar
All the employees are doing good. Friendly. They work good as a team.
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March 2023 by Terry Freeman
Kinda on the spendy side but when you need it you need it and thay got things you wouldn't think they would have
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January 2023 by Lexi nicholson
these people tried to accuse my nieces of stealing “lotion” as they were literally in the store for about 4 minutes.