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February 2024 by Mikey
Extremely awful business practices, they charged my son $3 for a battery recycle (He regrets this decision) I tried contacting the manager when he charged my son he disconnected me in the middle of conversation (manager was rude) especially that many places recycle batteries for free (my son wasn't informed about other places), and previously like a few years ago when I came there they tried to charge me for a battery replacement of car remote control I refused/left. The prices here are much higher than most places for batteries, and please do not go here to recycle your batteries. Other places do this kind of stuff for free. I also purchased AA/AAA batteries here from Duracell here, which leaked much earlier than expiration date, which damaged my devices. Do not give your money to these crooks, I have very disappointing experiences here and I strongly suggest you avoid to this business. How is this franchise still in business with overpriced batteries and condescending customer service. No Thanks!!!
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February 2024 by Liz Jones
I have visited the Eagan Batteries Plus twice in the last month and I would like to say I have had exceptional customer service. Very knowledgeable and willing to help. Joey was the person who helped me both times.
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January 2024 by CoolMoeDee
I was so impressed with the customer service here. I needed a fob for my Nissan Maximum. It was 4:14 0n 01/19/24. The guy at the counter showed me all my options. I will be back many times. Thank you to the team that runs this location.
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January 2024 by Kristina R
Of course I needed a new battery on the coldest day of the year, I made an appointment online and went in and felt so bad. Sam was absolutely wonderful, installed it fast and still had a smile on his even though it was FREEZING outside. Thank you, Sam!!
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December 2023 by Esther Lenartz
Such great prices and the service is just fantastic! My second time visiting this store and I will keep returning whenever I need some batteries.
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October 2023 by Cade Zschiesche
This place is great. I talked with the manager James & he told me everything I could possibly ever wonder about batteries & its predecessor bulbs. Had all my answers I needed to take on this remodel all thanks to James & his team. Just wanna give another shout to James for doing the dirty work & getting his hands dirty (literally, if you know what I mean).
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October 2023 by mzee75
We stopped in this location on a whim, after having dinner at the amazing wings place next-door. Bright, well lit, and easily navigable with a great selection of everything listed on the marquee from button to boat batteries. We needed some AAA batteries, and the very helpful young man behind the counter, Sam, directed us to a pack that had a remarkable rebate, easily beating most online pricing (which was a surprise). He also pointed out, a pack of LED bulbs that had four instant rebates that nearly made the box free! I mean, how could I not buy them? He obviously knew his way around the store, and was interested in helping us get the best deal possible, in a super low-pressure way.With the amazing rebates/values, and good customer service, this store is a great resource for both batteries and bulbs.
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October 2023 by Ayaan Ali
I came in here on the 2nd to get my key fob fixed and reprogrammed. I paid $187 and left with no key fob and no reprogramming. I was supposedly issued a refund that never even came. The workers seem very inexperienced and almost don’t even seem to care. I came back today to try to resolve the issue and they told me the owner named Dustin is busy and it’s his day off. when you run a business and need to be contacted about an issue on your end I don’t think you should say it’s your day off. I was told to try a new location and that hopefully my refund will somehow magically return tomorrow. No real compensation or even customer service. I will never come here again
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August 2023 by bow one
My new Auto Key FOB programming went flawlessly! Called to ensure availability, and the staff did the work quickly, efficiently, and politely. Highly recommend!
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May 2023 by Tina Woltering
Called to ask about a repair - guy on the phone cut me off before I finished giving him the info he needed to answer my question. He was so incredibly rude and annoyed that I even called.. I feel sorry for anyone who has to deal with this j****
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April 2023 by Mary Ramirez
This particular store is always willing to help customers with matching batteries and helpful for seniors to opening the covers of LED lights when the instructions are so tiny and difficult to read I appreciate the staff here.
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April 2023 by Kenneth T.
Maybe I caught them on a bad day but they did not seem interested in helping m e. I called in advance to describe my situation with my cell phone and they encouraged me to come in to have them look at it and they told me to go to the Apple store. I then showed them another phone I wanted fixed and they said it had too many problems to be worth fixing. If it was just a matter of giving me advice and trying to save me money I could understand but they were a little rude and seemed like I was inconveniencing them by my mere presence.
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April 2023 by Sarah Hong
Typically don’t spend time writing many reviews but wanted to show my appreciation for Joey’s quick and kind service with replacing a watch battery and letting us know about a great lightbulb deal.
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March 2023 by Kirsten Howe
Huge shout out to Victor. Professional and fast! Answered the phone in person! Sunday afternoon, sleeting, no problem. Had car battery installed quickly and I am back on the road. Absolute lifesaver!!!
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March 2023 by Gary Lovich
They had a great selection of batteries that would work in my SUV and told me of the best options. The price range and then they installed it. The warranty is good at any Batteries Plus in the country.