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November 2023 by Brian Quinn
I've been going here for several years now for regular service... I go back because of their honest, friendly and fast service!
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August 2023 by Anita Kalatoor
*PLEASE READ* I'm going to try to keep this short ONLY bc I want potential customers to read this!I had my 2009 Jeep Patriot sent to Car Care Advanced Auto for a full steering rack replacement, because she's an old car & I was going to be driving to Chicago for school. Once I arrived in Chicago, I noticed the car became hard to steer, opened the hood, steering fluid container was empty (meant that there's a leak).I called Jason at Car Care very panicked and explained my situation and how I couldn't come back to Minnesota since school has started in Chi. I don't know why I called because I was FULLY expecting "Sorry if you can't come back to MN, there's nothing I can do for you".The patience that he had with me through the entirety of this whole process was so kind and selfless. He proceeded to find a nearby trustworthy mechanic FOR ME to run diagnostics and fix the issue (the issue was a manufacturing defect in a part). Jason covered the cost of the diagnostic test AND the replacement of the new part. I just cannot stress enough how selfless and generous of an act that is - especially considering that this was a manufacturing defect and not his fault in the slightest, but still wanted to help solve this problem.Over the next week Jason was EXTREMELY communicative E V E R Y step of the way, calling to let me know if he had/hadn't received the warranty for the new part, calling to let me know about which mechanic to reach out to for the replacement etc. And even called to make sure it was running ok.Even when I called Car Care Advanced Auto and someone else picked up, I received the same polite, friendly and trustworthy communication.I have never received this amazing level of customer service- in ANY field.All of Minnesota should go to these guys. I felt like I was being treated like family, I was in GOOD hands.
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August 2023 by Ambria
I can't say enough good things about this auto shop and their customer service. Jason was a complete professional at getting my car in and taken care of, and he even came and picked me up so I could get my car. These guys are great!
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August 2023 by Derrick Seanoa
I had a horrible experience here. Seemed like a good home town small business. I was actually looking forward to making them my new go to mechanic. Been driving past them for years. But it was a horrible experience. I would not recommend go here.Services: General repairs & maintenance
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August 2023 by Andrew S.
This is a few times now that we have relied on Car Care Advanced for repair services for my elderly, mother-in-laws aging vehicle.Since we live out of state, getting things done presents extra challenges. Mike, at Car Care has always been great to deal with for timely, accurate information and a no-nonsense idea of what has to be done immediately and what can wait.Their prices are fair and Mike went above and beyond to get the car fixed, fixed on time, and actually dropped off at my mother-in-laws apartment, despite the fact they were insanely busy.Thanks Mike and the Car Care team!
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July 2023 by Brenda Nelson
I am from out of town and Mike worked to get me in and did an awesome job.I then had an issue a month later with a warning light and Jason got me in and out quickly.Their costs are fair and the service is excellent.
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July 2023 by Morgan Mains
Used this shop a few times now on both my wife's van and my car. Good work at a fair price. Easy to work with and not pushy.I will continue to use them!
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June 2023 by Bailey Hagert
My car overheated and was leaking fluid, this place took care of me last minute EFFECTIVELY and the price was 10X better then i excepted. They helped me out in a very stressful situation and created a easy stress free solution! 10 out 10 highly recommend!
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May 2023 by Jeremy Curtis
I have to say, I have to eat my own words here. These guys do great work and I had an initial review about some of the parts prices. Turns out I was d*** and looking at some knockoff site claiming to be genuine GM parts. Everyone has always been super helpful and their recommendations for tires and quality of work has been too notch. Highly recommend.Services: Engine repair
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May 2023 by Israel Liechtenstein
After Car Care Advanced auto fixed my car I had noticed that the oil level was 1 quart more than it was supposed to be around 6 quarts. Check engine light codes: P0442 which later changed to P0457, and no auto mechanic I went to even understands the correct causes of this codes (Fuel Evap System). It's been a few years and the codes haven't gone away no matter the repairs I have performed on the Subaru Forester 2008. I have no evidence however; I cannot trust this business with my vehicle. If you had a good experience great, however for me no thanks. This is just my personal experience with this business.Service: Engine repair
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May 2023 by Missy Wallen
This shop is great! Got me in and out quickly for some A/C repair and the price was very reasonable. Will definitely be coming back for future car maintenance!Service: A/C installation & repair
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April 2023 by Lizzet Contreras
Pretty professional and a reasonable price service. We'll definitely go back.We moved to the Eagan area 4 yrs ago, and I was looking for a place where I can feel comfortable about service loyalty, reasonable with service price and pretty Honest, so I'll continue bringing our cars there, and I'll keep you posted if anything change.
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March 2023 by Kristopher Johnson
My experience with Car Care has been nothing but great service at fair prices. They treat their customers with honesty and respect. I've brought my car in for oil changes, new tires and other emergency work and I highly recommend them!!!
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February 2023 by Andrew Smith
I picked this shop based on reviews. I live out of state and was in need of getting my elderly, mother-in-law a car repair. Despite being very busy, they were able to get her car in right away, fix it quickly and went above and beyond dropping it off with her since she had no way to get there.Even better, I found them to be very honest and fairly priced. Mike could not have been more helpful. I'm really impressed!Service: Battery
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February 2023 by A S.
My elderly, mother-in-law needed some emergency repair work done. I live out of state and selected this shop because it was close to her house and the reviews were really good.Despite being very busy, they were able to fit me in on the next business day. Mike was great to work with. I found them to be honest, fair and competent.They went above and beyond to help me get my mother-in-law's car repaired at a fair price and were even able to drop it off at her home since she had no was to get there.I feel very comfortable recommending this shop and would definitely do business with them again.
