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March 2024 by Justin Williams
Kevin was very helpful from appt. To checkout. Great conversation and really took time to explain things. Recommend to anyone !
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December 2023 by Zach Krueger
Horrible experience and screw-over of a manager. Walked in with a coupon for $39.99 semi-synthetic oil change. Was told my certain car does not take that oil, which I verified in my owners manual and with a Subaru dealer that it does. Manager tried to tell me that he couldn’t bring up the coupon in his system, even though I had it in my hand. Do not go here. They will nickel and dime you to get more money.
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December 2023 by Jasmine Giasemí
I trust this place with my vehicle. They are always honest, and go above and beyond and ensure I’m aware of anything and everything going on with my vehicles! Kevin is honestly the nicest person! He took the time to help me with my car when I was done with work! I felt bad as I knew they were closing soon but he didn’t make me feel rushed and just went above and beyond for me! Thank you again Kevin you’re awesome! I 100% recommend going here for car repairs. It’s always affordable and great work!
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December 2023 by Paul Kienberger
Never, under any circumstances, should you go to this shop. I had been a loyal customer for the last 15 years for everything from brakes to batteries to tires and will never be going back.I went in for a new battery and oil change this week, they did their normal inspection, and called me to say that I needed new brakes, pads, and rotors. I let them know that their shop just recently did my brakes so I was surprised they had already worn out. They looked in their computer system, determined that yes my brakes would be covered since they recently did them, but that I would still need to pay for labor and a few other minor things like shop supplies. They gave me a price and I said fine, and then a few hours later a different person called and said "I don't know who you talked to before, but what they told you was wrong, you have to pay for everything as nothing is covered." I was so annoyed that I asked if they had started on the brakes yet, she said they had not, so I told her that I would come pick up my car and just pay for the battery and oil change. I got to the store at 4:30, half an hour before they closed (their temporary hours posted on the door had them closing at 5:00 instead of 7:00), the door was locked, lights off, and a hand written sign was in the window that said "due to unforeseen circumstances we needed to close at 4:00." Absolutely zero notice from them that they were closing early and as a result they locked my car in the shop overnight and I had to come get it the next day.To top it all off, when I did pick it up the next day and they looked up when they supposedly did my brakes (~12 months ago), how few miles I had driven since (about 10K), and the mechanic and store manager said that my brakes shouldn't be worn out yet. I asked if they really did my brakes 12 months ago or if they just said they did and charged me for the brake job. His response was he didn't know because he wasn't at that store then, but that would be unlikely. I let him know that yesterday when they called they told me there was only 1 mm of brake pad left, he paused and said, "uh-ohh."Never, and I repeat, never, under any circumstances, go to this shop.
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December 2023 by Cary Larsen
I have just received new Advanta tires, placed by Car X in Eagan, off Town Center Drive. Keven {Manager} Was extremely accommodating, professional, informative & Did all & then some of what he said they will do! I'm extremely satisfied at the proficient work they preformed. I will recommend this Car X to all! Today's prices are competitive all over! The service is what makes them a leader! Go see Kevin! He'll take good care of your needs! IMPRESSIVE!! MY 2020 Tacoma Pickup is safer for the upcoming winter! Woo hoo!
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November 2023 by Joseph Gallatin
I arrived ten minutes before closing on a Friday to ask to schedule an appointment to replace my car's battery. Patrick offered to have the battery delivered right away--even after the shop closed--so I wouldn't have to return another day. He installed it and at 5:30 I was driving away. I'd been there only 45 minutes. Many thanks to Patrick and the rest of the staff of a shop with a reputation for honesty!Service: Auto battery replacement
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October 2023 by Pamela Carlson
Got a SPEEDY appointment, oil changed along with tires rotated & air. Always helpful. Love the coupons, but not sue why on $19.99 coupn eneded up with about $15.00 in adding fees.
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September 2023 by Chloe
I came here for a brake job a few months back. My brakes gave out on me, and it was very scary. These amazing guys in here reassured me that it would be alright. They couldn’t get me in right away because they were very busy, so they recommended going to other shops nearby. I wish I could have given them my business because they were so so kind and genuine.Today, I came in for an oil change and tire rotation. Kevin and the staff were kind as always. They would never ever sell you things you don’t need. Thank you guys for being so kind. You’re the best!!Service: Tires
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August 2023 by Chi Le
I came here for a brake job a few months back. My brakes gave out on me, and it was very scary. These amazing guys in here reassured me that it would be alright. They couldn’t get me in right away because they were very busy, so they recommended going to other shops nearby. I wish I could have given them my business because they were so so kind and genuine.Today, I came in for an oil change and tire rotation. Kevin and the staff were kind as always. They would never ever sell you things you don’t need. Thank you guys for being so kind. You’re the best!!Service: Tires
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August 2023 by james meyer
We had problems with the power steering in our vehicle. Our daughter had Car-X look at the car and give us an estimate. We contacted them to see how quickly they could work on the car and they got us in the next day. They worked on the car and had it back to us quickly. Now the best news! They found that they were able to repair our car for much less than originally quoted. Great service, courtesy, honesty topped with fair and great pricing equals five stars. Can't say enough good thingsabout them.
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July 2023 by Shavonne Hoover
I must say, the respect, care and courtesy I received was far beyond I have ever received in my car care history. I felt welcomed, I was offered something to drink, while I waited for my car and I was also Informed of services I should check on in the future. I really appreciate the staff going above and beyond to make me feel comfortable and handling my care with care, I drove away feeling good about the whole experience, I definitely will be back for more services if needed.Thank you!!!Service: Auto power window repair
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July 2023 by H Forte
Wow! These guys are phenomenal!! A big box tire company screw up my rims and chipped the paint off them also with stripping 3 lugs nuts. Patrick and Austin were super hero’s and stepped in to fix the big box tire companies screw up! If you’re looking to get work done on your car you must come and see Patrick. He was pleasant and very respectful of the situation that happened and took care of me just right!Thank you Patrick!Services: Tire rotations
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June 2023 by Harold Forte
Wow! These guys are phenomenal!! A big box tire company screw up my rims and chipped the paint off them also with stripping 3 lugs nuts. Patrick and Austin were super hero’s and stepped in to fix the big box tire companies screw up! If you’re looking to get work done on your car you must come and see Patrick. He was pleasant and very respectful of the situation that happened and took care of me just right!Thank you Patrick!Services: Tire rotations
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June 2023 by Mark Maruska
I initially worked with Patrick to discuss options and scheduling. Easily scheduled brake service for one car and ordered tires for another car. They checked the brakes on my first car and even went for a drive with me so I could show them my concern. They reviewed the situation and together we agreed that nothing was needed and I left with no charge. The following day I got tires installed on my second car and it went very well. Nice tires, easy scheduling, and no concerns. They also helped check my spare tire upon inquiry. Friendly staff. I will go to CarX Eagan for future service. Thanks!
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May 2023 by Jyssica L Sule
The manager was rude and condescending. In addition after our tires were acting funny. We took to another place carx1 did not secure the tires correctly. The lug nuts fell off as they did not tighten them correctly. We were lucky our tires did not fall off while we were driving. When we called the manager was rude and condescending again and never followed back up as promised. I submitted a complaint via the website and never heard back.Service: Brakes
