Crocs at Twin Cities Outlet offers a vibrant selection of casual footwear for all ages, featuring the comfortable and lightweight Crocs™ shoes made from Croslite™ material. Customers appreciate the store’s reasonably priced products, especially with military discounts available. Many reviews highlight the friendly and helpful staff, providing pleasant interactions both in-store and over the phone, contributing to a positive shopping experience. The store is described as colorful and fun, likened to a candy store for shoes, with a wide variety of Jibbitz charms to customize footwear. However, some customers have reported mixed experiences. A few found staff to be standoffish and noted inconsistencies in promotions, such as misleading signage regarding sales. The selection was deemed average, especially during busy times, which could detract from the experience. Overall, Crocs at Twin Cities Outlet is a lively destination for footwear, with many returning for the fun atmosphere and customer service, while others suggest visiting during quieter times for the best experience.
My wife and I just had a wonderful experience at the Eagan Crocs store! The young man managing the store was friendly, knowledgable, competent and pleasant. He even went that extra mile to guide us to some coupons and bargains. We will definitely will go back soon!
May 2025
May 2025 - current staff is really awesome. It’s been a minute since I’ve been to a retail store where staff were both friendly and genuinely helpful. Really pleasant interactions over the phone as well as in store. Appreciate this level of customer service!
August 2024
they were super helpful and got me what i needed from the back,
