Crocs at Twin Cities Outlet offers a vibrant selection of casual footwear for all ages, featuring the comfortable and lightweight Crocs™ shoes made from Croslite™ material. Customers appreciate the store’s reasonably priced products, especially with military discounts available. Many reviews highlight the friendly and helpful staff, providing pleasant interactions both in-store and over the phone, contributing to a positive shopping experience. The store is described as colorful and fun, likened to a candy store for shoes, with a wide variety of Jibbitz charms to customize footwear. However, some customers have reported mixed experiences. A few found staff to be standoffish and noted inconsistencies in promotions, such as misleading signage regarding sales. The selection was deemed average, especially during busy times, which could detract from the experience. Overall, Crocs at Twin Cities Outlet is a lively destination for footwear, with many returning for the fun atmosphere and customer service, while others suggest visiting during quieter times for the best experience.
I came in to find some black crocs and not only did I leave with black crocs, but I left with a smile on my face! Ian made my experience exemplary and I will be coming back!
January 2026
Highly recommend, Steve, the staff member there was extremely helpful, knowledgeable, friendly and a great asset to the brand! I would return to this location specifically just for the staff.
October 2025
Had a great visit. They didn’t have the shoe I was looking for, but the manager was super chill and gave me a few dollars off of an alternate pair that worked as well. Really kind employees and it was nice to see a business that can still operate in the gray and haggle.
