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October 2023 by Matt And Cars
The guys here were very helpful. I called the 800 number prior to coming out to verify stock. Everything went as planned. Great to have a store like this locally!
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October 2023 by Kandy Heiman
Very helpful & knowledgeable. Did not have part but informed of other places that might!
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August 2023 by Ahmed Bachelani
Do not go here. Staff is terrible. Accused me of using an unused part. Spent 3 minutes inspecting for any defect to deny a refund. Go to Grainger instead.
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July 2023 by David Nelson
Went here after a recommendation from Menards in Richfield for a dishwasher handle that had broken.Saw the assembly on Amazon for $30 but wanted to try and go local and also just the buy the handle.Gentleman saw the broken handle and said that they only sell the assembly now and in the color black. But he said wait a minute…He went back into the back and came back with this assembly piece in the right color and said to just take it! It wasn’t in their database for sale anyway, he said.They have earned my business the next time I need to replace an appliance part for our house.
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July 2023 by Lee Pan
Called Viking supply and no one care to answer the phone, we walked in Dey Distributing and Mr. Clay provided most wonderful customer service to us, and we want to appreciate what he did extra step to walk to their backyard to cut a piece of wire for us today. Two thumbs up for Clay. Thanks much!
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April 2023 by Amanda Supak
The igniter in my oven died and a quite google search showed me how to replace it. Dey had the part I needed and the guy at the front desk even gave me an extra tutorial on how to replace it as well. Super helpful and it saved me several hundred dollars to do it myself! Thank you!!
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March 2023 by Robert hughes
When I called the Burnsville store looking for a refrigerator part, the phone was answered by voice mail. I didn't leave a message, but a few minutes later Clay called back on his personal cell phone and explained the store's phones were not working properly, but he was able to get my number from it. Very good service. i'll be back.
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January 2023 by Travis Robinette
It's Monday morning I order a part from Rita and was picking up in Egan and the guy working was very rude I'm taking it he doesn't like his job will be finding another place to get my parts
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December 2022 by D Mullen
Great people very informative save you alot of money
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December 2022 by Mickey Lair
Best customer service I have ever experienced
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October 2022 by Bjorn Olson
Their expertise was fantastic and they had the part I needed that none of the "Big Box" stores (Home Depot and Menards) did. A $15 part saved me hundreds of dollars when our dryer stopped working. Would highly recommend to anyone!
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August 2022 by Jeff Hovel
It’s Friday afternoon and my window AC stoped working. It was going to cost $400 to replace it. I found DEY Distributing on a Google search and sure enough they had a part for my 15 year old AC. $32 and a little elbow greasy and it’s “up and running”.
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July 2022 by Robert Bogott
Good parts and advice for appliance repair. Took the time to search for a replacement for a discontinued part.
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March 2022 by Therese Miller
"I want to thank Clay from Dey Distributing of Eagan for his service in providing the parts that we needed. Of course, the furnace broke down only minutes before business closing time. Clay took our call, was patient while we looked for the model and part numbers. He offered us more than one choice dependent on our personal preferences, and provided us with what we needed to get our furnace up and running. Thanks to him, there were no frozen pipes. Thank you again Clay for your dedication to service."
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January 2022 by Joan B.
In the past Dey has been my go to appliance repair store. Recently I ordered a new burned cap from them. The wrong item was ordered and now I am out $30 dollars. Be aware that they don't take it back if it is Special order even when they were at fault. Wow!,, Joan
