-
November 2023 by Catima Wilson
Charise helped me and was so kind, polite and friendly. She made me feel comfortable and was very accommodating. The space was nice and clean, which was very impressive. The available carts they had, allowed us to make only 1 trip with our bins.
-
November 2023 by T B
Seemed like it was going to be a perfect fit for my needs, and the location couldn't have been better. The day after I got the unit, I received a call letting me know that I could no longer rent from them, the reasoning was I was dating somebody a few years ago that must have done something pretty bad to them. She messed up my life also and I tried to mention that I have a restraining order/OFP against her, but they wouldn't even hear me. I have no criminal record, full time job as a kitchen manager and a side business running on call maintenance at multiple facilities. Yet I'm being discriminated. Bogus
-
September 2023 by Nieves Planes
Even though it was a short stay at Etta Space Storage, we enjoyed the property, curtesy management, clean environment, and if I need their services again I will come back, I know where to go.
-
September 2023 by J Barron459
There was an actual agent in the storage building office. She was very helpful in showing me how to access the building and finding my storage space. I’ve rented a storage space from this company before, but in a different location, and it was also a good experience dealing with the facility staff. This building, like the one before, is well lighted, clean and kept at a comfortable temperature. I travel a little farther to store my belongings, but this company does a great job at customer service.
-
August 2023 by Greg LaMere
We are moving from Florida to Apple Valley, MN in a couple weeks along with a loaded 22 foot Penske truck and will be storing our stuff long term at the Extra Space Storage facility in Eagan. I’ve had a few phone discussions with Christian of that facility with questions and to ultimately set up the long term storage rental agreement and I must say that he was amazing at leading me through the process. He answered all of my questions and generally put my mind at ease. He helped me personally to book the storage locker over the phone when he could have easily directed me to the website. I’m not that good with computers so I really appreciated his help and assistance. I could go on but in a nutshell, Christian really went that extra mile to take the time with me. It was a very pleasant experience talking with him and the time he spent working with me to get the locker rental arranged was very much appreciated.
-
August 2023 by sandra Drvota
Staff was very helpful, polite and communicated clearly about the storage unit. We had a great experience securing the storage unit, as well as, an easy time checking out when we were finished.
-
June 2023 by James Radant
Great experience. Clean, safe facility with plenty of carts for transporting your stuff.
-
June 2023 by Brian Kelley
A big thanks to Christian for always helping us with our extra space needs!!
-
June 2023 by Pamela O.
Christian was extremely helpful 2 yrs ago helping me pick the right storage unit for my needs and was very helpful today discussing rates to continue using this storage facility. I highly recommend this storage place and will continue storing my items there.
-
May 2023 by Tom Minet
Extra Space Storage in Eagan is an excellent facility. It is very clean and easy to navigate. Kristian and the staff are outstanding; they are responsive and helpful. They went out of their way to explain all of the costs and timing of likely increase carefully. I'd recommend this place to anyone.
-
May 2023 by Beckey Johnson
Christian helped make the move in process so smooth. He patiently answered all questions and helped us find a unit to match our needs and budget. I was also impressed that this facility is extremely clean and I felt secure when I actually saw Christian walking the property on several occasions during the last week as we moved in. I feel if there is any issues with our units that Christian would see it right away and contact us. It is also a HUGE plus to have access to carts and a bathroom to wash our hands when needed. The access hours are also great for us because it still allowed us to have time to bring stuff after work without having to rush. Overall I would definitely recommend this facility to others and actually did. My sister also rents here now as well. Pretty much for the same reasons.
-
May 2023 by Dannielle King
Moving my stuff into storage was fine until I had some broken down card board to toss and we asked if they could unlock the gate to the dumpster which the notice said was for renters to use, an office attendant came through giving a tour and told us to take our garbage home in front of the guest they were showing around. Needless to say staff is rude and we are glad that we can be out of there as soon as we move homes
-
May 2023 by Lisa D
Extra Space Storage is very clean, easy to access and customer service has been very helpful.
-
May 2023 by Matthew McMann
Awesome service. Easiest process ever today. Thank you for the help!
-
May 2023 by Mary Alice Jouppi
Extra is a beautiful facility! It's extremely clean, well lit and I feel very safe at any hour of the day there. Customer service is spectacular, specifically Christien is spectacular to work with. He is innovative and creative with problem solving and finding solutions to help whenever needed. He finds opportunities instead of road blocks and is always kind. If you're looking for a storage facility, EXTRA is definitely the best spot in the area! Thank you!