Finish Line is praised for its excellent customer service and attentive staff. Customers appreciate the helpfulness of employees who assist with exchanges, even without receipts, and provide quick, professional service. One customer highlighted the manager's patience and professionalism when helping find the correct shoe size. Despite a busy store and a recent incident involving a disgruntled employee, staff maintained their professionalism and continued assisting customers effectively. Specific employees, like a staff member named Shay, received special mention for their kindness and helpfulness. Overall, the store is recognized for its helpful, attentive team that handles challenging situations well and consistently provides a positive shopping experience.
Was helped making an exchange. Did not have my receipt for I had lost it. The manager was able to help me to get the correct size for me. Was very fast and did amazing. Customer service is very helpful and they all were very attentive with each customer.
August 2023
Excellent customer service from Mo.I was wanted to let the manager know he was by himself servicing a store full of customers. He was very patient, professional,and provided excellent service. Please help this young man out.
June 2022
Great customer service went there to check out a pair of shoes. (Shay) was on her job very nice and helped me out with everything I needed see you soon will be back (Shay). Thanks for everything great customer service!!!!
