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February 2024 by Andy Waletzko
In January 2024 we stayed and did the "Park, Stay, & Go" plan, parking was easy, front desk woman was great, room was on the small side but no complaints, and transportation was great. In February 2024 we stayed and did the same "Park, Stay, & Go" plan again however this time there were no parking spots available, the gentlemen that "welcomed??" us was the assistant manager but was a real jerk to my wife and acted like we were inconveniencing him. Told him there weren't any parking spots available in the parking lot and we were told to park down the street at another business and then walk back to the hotel or we could wait for a shuttle coming back later and hopefully a spot would open up...interesting. We then advised that we were needing to be on the 5:00 AM shuttle (that we paid for) he told us it was full along with the one before it and the two after it, after a slight oh shoot moment from us and silence from him he finally advised that he could book an Uber for us if we really needed to be there then. Hard to believe an Assistant Manager acted the way he did and honestly even through the first time was great will probably explore other options next time due to the Assistant Managers attitude.
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February 2024 by Ed Staelens
Dog friendly, clean room, great staff. We didnt eat here, but it looked like typical hot breakfast items.
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January 2024 by Don James
This is an average Hampton. The lack of appreciation for my business was the only real negative. But, an important one. No welcome to Hampton. No thank you for being an honors member and not even an offer of a bottle of water. No thank you at checkout.Rooms: Room was clean.Food & drinks: Typical Hampton breakfast. Decent. Fresh and hot.
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January 2024 by Scott Bensen
I was just there for a background check. The lady doing them is very nice.
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December 2023 by Vanessa
I enjoyed my one night stay on 11/18. It’s the second time I’ve stayed at this location in the past five years or so. The staff at check-in and check-out were very friendly, welcoming, and helpful. The breakfast was very good. The place was pretty clean. Since I arrived later than 10pm the hotel shuttle wasn’t available so I had to Uber for about $22 for the approximately 10 minute drive between the airport and this hotel which in my opinion wasn’t too bad. The one and only minor downside during my stay was quite a bit of noise throughout the night (cars revving engines outside at 11pm or later, loud music or tv from a room down the hall, etc.). Not the hotel’s fault and it could’ve been due to staying on first floor. All in all, this was a great place to stay. I’ll definitely come again and recommend it to others.
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December 2023 by Richard B.
I stayed in a single king room on the first floor. My room was clean. It appeared to recently updated. The bed was comfortable. The room temperature maintained exact comfort throughout the night. The bathroom was spotless with plenty of shampoo, soaps and body lotion available.The tv was big enough for the room with 30-40 channels for viewing. A small desk, mini fridge and coffee maker were available in the room.The morning breakfast buffet had plenty of choices for all ages. I did not see any fresh fruit, though. Coffee, lemonade and water were complimentary 24 hours. Other snacks and food items were available for purchase.Amenities on hand included a swimming pool, fitness room, washer/dryer, computer with internet & hotel shuttle.Nice hotel, just off 35E with plenty of restaurants/businesses nearby. Ample lighted parking on-site. Using the digital key off the Hilton app worked very well too.
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December 2023 by Scott Pechacek
Went to a concert at the Xcel Energy Center. It was an easy, short drive between the two venues.Rooms were very nice, CLEAN, and spacious.Didn't try their breakfast.Their workout room was very limited and the equipment was in poor condition.
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December 2023 by Hilda Ostby
Very comfortable and clean with nice staff. They even had chips and queso as a welcome snack. Great breakfast as well, which is always a bonus.
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November 2023 by Natalie C.
Uggggh. It's about a few weeks ago. They did not need to ask for my guide dog's proof paperwork. I am not sure if it's new for them to learn about service animals before....? Friendly pets only that confused me because my family member and I had to tell them on the paper that they gave us to write down. I am not annoyed about, but did not know if they did not know a lot about service animals before... I am not saying they broke laws, just wanting them know that my dog is a guide dog instead of a friendly pet
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October 2023 by Caren Agueda
Close to MSP, very comfortable bed and large room, really nice breakfast, airport shuttle until 9PM (after that time get a taxi or Uber/Lyft), friendly staff.
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October 2023 by Jenny Overman
Clean hotel with convenient park and fly. Shuttle was also quick to pick up and drop off.
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October 2023 by Don Williams
Very clean and newly renovated. I stayed here years ago before the remodel and was very impressed with the updates. The lobby was very bright and clean and the front desk clerk greeted me with a friendly smile and made check in quick and easy. I would definitely stay here again. Complimentary breakfast was good and added bonus there is a bar/restaurant that has great food and the coldest tap beer I’ve ever had right behind the hotel parking lot.
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October 2023 by Paul Eagle
I wish i could do 4.5 stars for this place as it's pretty darn good... Maybe an older hotel but the bathroom is a new fit out and the shower is great (a major plus)... Staff have been great.... Breakfast is good... I recommend this hotel, so if you are coming this way i am confident you won't be disappointed ?
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October 2023 by Mac McGuire
Rooms are a bit small for a non city center location. Hotel is showing its age. Bed was really comfortable considering age of hotel, they clearly are not slacking on replacing mattresses. I appreciate that. Little details like missing cove base and burnt out lights were not addressed. Room bathroom sink counter top was not level and water would run right off onto your feet. The mirror had been poorly replaced at one time but the caulking was not removed so this jagged line frames the new mirror. These are minor details but so simple to fix and the visual appearance would greatly increase, why not address them??
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October 2023 by Vince Battista
this hotel is extremely tired but still has no issues charging full price. The pillow were flat, dead bugs in the hallways bathrooms pool area. The pool water was cloudy and kind of disgusting tbh. You need to be a pretty strong person to open any door in this hotel. Only ice is on the 4th floor riding elevators that are so slow the stairs are a better option. The upper floors are riddled with lights that are out and garbage in the hallways. It just seems that Hilton has let this hotel owner pretty much let it go to whatever level they feel good. I filed formal complaint with Hilton and this owner should be informed that they are not respecting the brand that I have come to expect as a Hilton Honors member since 1992. Do not recommend, would not stay here again. The damn shame here is everyone who worked there was extremely nice and helpful and were well aware of the current condition of their property but were confined to do what the owners would do. Location was great too. Dang shame as it has an amazing restaurant right in the parking lot!
