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November 2023 by Braedon Balfany
I want to say thank you to the mechanics for fixing my truck and basically making it brand new. They were very helpful and great at communicating. Highly recommendService: Electrical repair
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November 2023 by Ted Wawrzyniak
I had the starter go out in my truck on the same day I was leaving on a hunting trip. I called Honest 1 in Eagan and they were able to squeeze me in and get the job done and I was still able to leave on time. Great service!Service: General repairs & maintenance
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September 2023 by Matt Ruud
Best team to use with our fleet needs. Great communication via text updates and timely repairs even during a pandemic. Thanks Honest-1!
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August 2023 by Holly kennedy
I love ? these guys! It’s the only place I take my Lexus to. They are friendly, honest and trustworthy. Very good at what they do. Only improvements have nothing to do with the service - the waiting area could be more comfortable, and the loaners are old and clunky ?.Services: Vehicle safety inspection
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August 2023 by Elleni Paulson
I had a great experience here! The workers were honest about what needed to be done with my car, charged a low price for their work and fixed my car within a few minutes of my arrival. Amazing service, thank you!Service: General repairs & maintenance
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August 2023 by Gena M.
I was overall very satisfied. I am a woman who lives out of state that just moved to MN. I was nervous about getting screw over. Honest 1, was amazing and I will be back for any issues that may arise with my car. the details they provided were very thorough. my car was done the same day I dropped it off. they provide a shuttle if needed. very nice and repectful team. I would recommend them to anyone!
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July 2023 by Alan Cacho
I would like to say thank you to the friendly and very helpful people that works at this location. I’m from out of state for my kid’s soccer tournament consisting of 1200 teams from all over the US and other countries. The day we were supposed to go the fields my car started to have problems, (smell of electrical burning, and a noise I’ve never heard from my car). Fortunately my family was able to get a ride with another family.I saw that there was an Honest 1 about less than a mile from the our hotel, Eagan West location, the front desk person said that they didn’t have any availability and that maybe this location has one in which they did. He even did a quick test of my battery and alternator even though he didn’t have to. Thank you to the gentleman that help me in the morning of 14 July 2023.So I brought my car to this location and was greeted with a friendly smile. After explaining to him my situation, he said that he was able to have someone work on my car and it will be the first car they’ll work on. After the mechanic checked it, the front desk person said that it was my alternator and recommended that I have my battery replaced as well, and so they did. They even gave me ride back to the hotel too.Honest 1 even supports the military and veterans, as a retired veteran myself I truly appreciate what you’re doing for the military by giving a 10% discount on over $100 repairs.If it wasn’t for your exceptional service I wouldn’t be able to enjoy watching my kid play soccer because I would of been stressing and worrying about how and where I can have my car fixed before going back home. My family and I want to thank you for all you’ve done for us. For anyone needing any help with their vehicle, I highly recommend Honest 1 a try. Thank you again!Service: Auto battery replacement
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July 2023 by Homer Rutledge
“Honest” is accurate. The crew got me in on short notice and saved our road-trip!Other pros: You can make appointments online, and they text you a link with comprehensive details of the work that was done, who did the work, and photos.I got an oil change (at another place that I’ll never be going back to) the day before a long road trip. When I got the car home after the oil change, I noticed it was dripping oil. I wasn’t sure if it was oil that spilled during the change, or something wasn’t tightened properly and oil was leaking.I didn’t want to hit the road without knowing my engine wasn’t leaking oil.I called the Eagan Honest-1 because it was right down the street. Dominik was able to get me in right away to check it out. D.R. took a look at the issue, and did a full inspection. The work was done fast, they texted me a link with a full breakdown of the work and inspection results, with pictures of everything.I’m never going anywhere else!
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June 2023 by Zach Hendrikson
My AC went out in my truck… at the worst possible time. Called honest 1 and they were able to get me in the next day. The work was done well, the explanation was incredible and they didn’t try and push anything unnecessary on me. Loved the in depth analysis they do on each vehicle in their shop, along with photos to provide sufficient evidence that they aren’t just trying to “up sell” you. I only went to these guys because my mechanic was booked up, but this will be my new place to bring my vehicle. Mike was awesome and my tech Dominik was really helpful, attentive, and courteous when speaking about what they found with my truck. Definitely will be going back and they have a customer for life.Services: Auto A/C recharge
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June 2023 by Mary Eckstrom
I was recommended to Honest 1 by my brother. I was very impressed with how Thorough they were. I brought the car in for an oil change as it is a used car that I just purchased And ask them to check everything out for me. I came away with an oil change and a very detailed report of things that should be done to the car to keep it safe and running. They showed me pictures of everything and we’re very professional. I will recommend them to everyone I know!Service: Oil change
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June 2023 by Susan Hoover
I recently received excellent service at Honest-1 Auto Care Eagan East. They were able to get my car in for diagnostics within 24 hours and completed the repairs the same day. The service was friendly and professional; the shuttle service very helpful. I also appreciated the timely and clear communication.
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June 2023 by Beth Maland
This is my 'go to' auto repair business for my VW. I brought it in not knowing what it needed. My son had mentioned, if you have a mechanic you trust...go to them. That's what I did and I will have no hesitation in going back. I've been a customer for quite some time but this time proved that they fix what needs fixing and don't add a bunch of other 'needs' to the list of what should be done. Fixed my car and they have a customer for as long as I own this car. Very pleasant people to work with!!!Services: Auto brake repair
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May 2023 by Jessica Garcia
Today I had new tires put on and an alignment. I experienced excellent customer service along with the ability to be super flexible. I had front tires that were shredded due to poor alignment, and these guys did an excellent job!! I really appreciate that since I work next door, they are able to work on my vehicle while im working. In the past I also had an issue that wasn't resolvable that day and they had a rental vehicle for me to use for the day!! Thanks again! My car is running like a champ again!!Services: Tires
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May 2023 by Joel Barnes
I've used H1A for about two years now, and have received top notch service at both Eagan locations as well as in Burnsville. They're always extremely thorough with their work, and help you understand how to keep your car in top shape for as long as possible. It's hard to find service as good as this nowadays. I'm bummed I won't have them in Tennessee!P.S. Thanks Dominik for always being a great rep!
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April 2023 by Michael Schaff
I have been bringing cars to Honest-1 Eagan for about 15-16 years. They are friendly, efficient and very thorough in explaining the service being provided. My most recent visit was for an oil change and tire rotation. For routine maintenance, I trust them with my vehicles. I only return to the dealers if there is a recall notice.Service: Auto maintenance