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March 2024 by Erik P.
Prices often ring up higher than marked. Marked prices on most items are more expensive than at Target. Their takeaway prepared food is fine but not stellar. Their sushi is fine. The carts don't have cup holders for the in-store Starbucks. The store layout is rather random. People will also just randomly meander and stop in the walkways. Store frequently parks pallets in walkways making it harder to push a cart around. Their produce quality is abysmal. I have yet to visit and find an onion that isn't smashed or rotting. Tomatoes are frequently damaged beyond usability. This store is usually sold out of any of the greens I'm looking for. I bought a bag of coffee last week that tastes like melted plastic - and it was more expensive than coffee at other grocery stores. Liquor store selection is limited and a bit random. Plenty of options for refrigerated beer. The butcher counter staff have been reasonably helpful. Their house brats are decent if a bit expensive. Most offensively, this Supermarket doesn't code as a Supermarket on American Express cards, which means you aren't eligible for 4X or 6% rewards like at most other grocery stores.
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December 2023 by Lauren H.
The store is clean and beautiful so you don't mind staying longer to buy more items. The aisles are wide and well organized, no steps, no obstacles, no accessibility issues noted. The produce is beautiful and delicious, but prices are hit or miss. You'll need to do some homework before buying to see which items are good deals. The fast food possibilities seem endless, but they are not my favorite things to eat. The Wahlburger burgers are tasty, but I don't want to try the Asian, Pizza, Market Grill or Deli ever again. We love the donuts at Hy-Vee. The cakes are beautiful but expensive. I always buy birthday candles here. They always have a beautiful selection and they're very affordable too. We love their fresh artisan bread from the bakery, especially the sourdough. They have a great floral department. The flower arrangements are gorgeous but pricey. I prefer to wait for great sales for florals. I find their clothing department too expensive, and will likely never buy anything from there. It still feels odd to see the clothing department inside a grocery store. I love the convenience of having a Starbucks inside the Hy-Vee store, but it is a bit odd to have the Starbucks building just 20 steps outside the Hy-Vee.
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December 2023 by Nakita K.
While the employees are nice and the shopping experience is pleasant, I constantly find myself getting to register and the prices are ringing up more expensive than advertised and I have to ask for help in getting the price changed to the actual advertised price. It has happened on multiple occasions and makes me wonder how many needless dollars people have unknowingly spent being fooled by this. I struggle to understand how your digital price tags aren't connected to your terminal point of sales system even when *I am a Hy-Vee Rewards Perks member*. I don't prefer to shop here strictly for this reason as I find it to be shady business practice and a means to attract people. I understand that it takes a lot to be able to update hundreds of thousands of skus through your system, but when it has to do with people's money, that's tapping into a significant offense. Otherwise I'd probably shop here more because they have a decent selection and great available restaurants and eatery options. The bakery goods are delicious as well. I prefer this shopping experience as it is cleaner and more put together, and who ever chooses the music does a great job. Just make sure those prices advertised are actually what you're charging at the register and we might reconsider.
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October 2023 by Joshua G.
For everyday items, this HyVee is a good spot. Its clean and inviting which helps when you are after a few items. But I do encourage you to shop around at other grocery stores for certain items. For example, $7 for deli cold cuts is a little insane considering you get maybe half a pound.
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September 2023 by Jim V.
Hyvee is a beautifully designed, well run grocery. We have used it happily for several years. Need something? An employee will likely guide you to it in person. Mistake make? Always corrected in your favor.
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September 2023 by Cashmere Lux Hair Salon
As a vendor. HBC management made me feel comfortable. All the employees were positive and always smiling. I love this type of environment.
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August 2023 by Nick W.
PHARMACY : people there have a dont give a crap attitude. Never in a hurry to fill any prescriptions. I really liked the fact how close they are to our house but it is still quicker to go anywhere else to have a prescription fille. Will no longer be going to HY Vee pharmacy......
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August 2023 by Amy C.
I love this store and the fact that I live so close by. Each time I go to another grocery chain down the road, I joke that it's like going to the 13th floor with low ceilings/flickering lights/bad ambiance. That just means this Hy-Vee is pretty nice and well-maintained. Shopping here I don't have to worry about accidentally buying out-dated products or gross meat/produce. It is a little pricey, which is why I only give it 4 stars. There are products like Fairlife milk that is less expensive elsewhere, but I'll still buy it here out of convenience. Everyone that's helped me here has been very friendly and professional. I love walking by the bakery at the front and admiring all the donuts, cakes, cookies and pastries.
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July 2023 by Patrick Riley
Zero assistance. When you do find some help nobody seems to know what is going on. The produce always looks like it’s weeks old. Way too many self checkouts. Every time I come here I end up at another grocery store on the way home to finish my list.
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June 2023 by Donald E.
Went here on Friday June 2, 2023!Love this Hy-Vee!Has a lot to offer!Excellent customer service!Yummy food!!Great ambiance.
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June 2023 by Tanya B.
I ended up spending a little more money there than I planned on. It is a very large store, and they have a great selection of meats, bakery items, plus there is housewares and there's even a small section there(Joe Fresh brand?) that has clothes that were on a great clearance where I got some new summer tops. Along with a small area of clearance shoes,(picked up some new sandals)The employees in each dept. were very nice and willing to help you if you needed it!
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April 2023 by Murphy R.
Big fan of the paper goods!!! I love the absolutely top tier paper goods. They are some of the best I've ever had.
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April 2023 by Jerri P.
Not for the first time did I notice that my receipt reflects some prices different than ones displayed in the store. Sara Lee bread was marked under 4$, but I was charged $4.59. Same thing happened with a jar of Jif peanut butter. I simply would not have purchased these items at the prices shown on the reciept. Bought some strawberries at an advertises sale price. I carefully selected a package that seemed to have mostly unblemished berries, but when I got them home, I see that many of the non-visible berries are damaged and only partly useable. In fairness, this happens in a lot of stores, and in this case, the berries were inexpensive. Eggs were 2$! The difference in above items only amounted to a couple of dollars, but I have noticed deceptive advertising/tricks in the past, so I usually shop elsewhere. Today, I was in the area, so stopped in. I will be more reluctant to do so in the future. Some prices are good, but be very careful!
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March 2023 by Jen Anderson
I went there without a list. An employee behind the meat counter saw that I was lost in thought and showed me some nice meats that were on sale. Hats off to employee Billy, who helped me solve my dinner dilemma without pressuring me.
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March 2023 by Go Blue
Older man was extremely rude when I asked if sample was available from open sample bottles. Essentially was telling me to shut the “f” up. Not sure if he has a problem with minorities, I’m from SE MN, don’t shop in Eagan all that much, so not sure if he thought I was someone else. (Maybe all us Asians look alike?). Maybe it was the mask? Younger clerk that helped me check out was bewildered. I almost left my bottle on the floor and walked out. 03/20, 04:04pm, store 1165. I always stop here 1st before hitting the TWine across the way. Guess I’ll skip this place from now on. Glad my local HVee is courteous, or maybe I got spoiled by the staff at Sudycks and 1010 W&S earlier in the day. You’ve lost a customer, been shopping HVee locally since you opened in Roch.
