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October 2023 by Camlevi YT
Str8 glass pimps. These boys do a professional job in a timely fashion. The big fella is an old glass guru and the bearded wonder has great attention to detail. Keep pimpin that glass yall.
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September 2023 by Pa Thao
I'm typically not one to post negative reviews but I'm disappointed in the (non) service provided by Ideal Auto Glass. I had a rock chip in my windshield that needed repairing and someone suggested Ideal. I called Ideal on a Monday (8/28). The person I spoke to said they could come out Wednesday, between 2-5pm. Took all my info and said it'd cost $100. Wednesday came around and it was a no-call, no-show. I understand falling behind but you could at least call to let me know. I waited until Thursday morning, thinking maybe I'd get a call explaining what happened. No call. So I decided to take my business elsewhere that was able to get me in that Friday and only charged me $50.
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September 2023 by Yannich Weddington
Fantastic work at a reasonable rate. Carls attention to detail and care of your expensive vehicle is second to none. Prompt service from an experienced professional. No hidden fees like the big glass company chains.Go with a local company, Ideal Auto Glass, for your next replacement and stay away from the big chains like Safelight and Caliber Collison.Services: Installation
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September 2023 by Shaunta Bailey
First of all he was on time which is a great thing because I didn’t waste my whole day . Highly recommend because he was fast && my window was crystal clear once finished.Service: Auto windshield repair
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August 2023 by Sarah Partridge
? GO WITH Ideal Auto Glass! Long story short, my insurance company directed me to Safelife for my windshield repair, after wasting two weeks trying to work with them (never showed to an appointment, came with wrong windshield the next week, pushy with extra add on services which truly aren't needed, and DON'T do mobile replacements like Carl!) I opted for searching for a local business and am so glad I found Ideal Auto Glass.Got on the phone with Carl, the owner, who got my insurance company on the line with us right away to ensure my claim was transferred adequately, and he offered next day service. Him and his partner can come to your work, home at your convenience which sets them apart too for even windshield replacement because Carl has invested in mobile calibration equipment which I took advantage of him being able to do this just in my driveway which was great.He was professional, prompt with communication, super competent and can tell he cares about cars and the quality work being done, and got it all done in a matter of an hour. I was self conscious about my ignition interlock device in my car and unsure how swapping the camera to the new windshield would go, he was very professional about it and got that swapped no problem. He is super down to earth and I would recommend him and his partner to anyone. My new windshield looks awesome! Absolutely top notch service :-) go with them!Service: Auto windshield replacement
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August 2023 by SheyAnne ;-p
This is the third job this company has done for us. Excellent service!
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June 2023 by Jay Aden
These guys (especially Carl) are absolutely professional at their job and went above and beyond in servicing my truck…delight to work with.Services: Auto windshield repair
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May 2023 by Ryan
Needed a new windshield. They were able to come to my work and have it installed in an hour or so. By lunch time it was ready to drive!They use quality parts and do not cut corners.Great customer service!
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December 2022 by Monte Mayer
Dropped my car off at Carl's Shop and had him replace the windshield on my 05 Chev Tahoe.Work was performed perfectly and no hassle dealing with the insurance company.Carl communicated clearly and exceeded expectations in terms of quality, timing and final replacement.I am a customer for life and will take all of my vehicles to Carl for glass repair.Service: Auto windshield repair
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October 2022 by Rita S.
Carl, the owner, and an assistant came to our house the day after my initial call and replaced our windshield in a little over 1/2 hour. The cost was very reasonable and both Carl and his assistant were very professional and pleasant. Highly recommend.
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October 2022 by Roberta Sorenson
Carl from Ideal Auto Glass was very helpful. He learns that my car needed the repair from the auto body shop that I had contacted. He showed up the next day to fix it. He picked up the part for me and did all the work for a very reasonable price. I hope communicated well before and afterwards. I would highly recommend this company.Service: Auto windshield repair
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September 2022 by Sue P.
My car was broken into (Mayor Frey's crime ridden Minneapolis) and had to have the driver's side window replaced. I had a hard to find window, but Carl spent some time tracking one down and placed an order. Carl is a nice guy and easy to deal with. The price for the glass and install easily beat some of the national shops. He came out to install and had the window in in less than 30 minutes. Very satisfied.So, now I have a new car window, a new car alarm and a new security camera.
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September 2022 by Kris Olmscheid
Definitely use Ideal Auto Glass for your auto glass needs. Carl went above and beyond to help me with a problematic windshield repair! Great service, very responsive and fair price as well. Thank you Carl!Services: Auto windshield repair
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May 2022 by Arlene Santiago
William R. was our technician who came to our home to replace our car glass. He was very efficient and courtious. Did a great job.
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March 2022 by syl m
William R did a great job replacing my windshield! I wish all my car issues could be so painless! Recommended by my agent- William let me know he was on his way, arrived as promised 10 minutes later and in less than an hour my windshield was replaced! Thank you William R and Ideal glass! I hope I never need your service again, but if I do this is who I will be calling!Service: Auto windshield replacement
