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December 2025 by Randy Helget
Purchased a new set of tires for our vehicle. The front counter personnel were great!
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December 2025 by Veena Schaetz
Good Evening,
I brought my Kia Rio in to another auto repair shop and they stated I only needed to fix my FRONT breaks NOT both the front and back breaks.
Also, they said my car had no cabin air filter. I had to purchase the missing filter.
Why were these issues not correctly addressed when I last brought my car in?
Also, when I sent in my complaint via email, an employee is going to argue about the issues with me too, instead of addressing and fixing the problems.
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August 2024 by Mark Carter
Had a new set of Tires installed and balanced. Then vehicle had problems with the tracking system software. This is due to gratuitous complexity of modern autos. A fundamental part of this is manufacturers being allowed to keep service software proprietary. There needs to be a change in law, to give owners absolute rights to this software and their designee. As is usual the vehicle dealership was not in anyway helpful, but obstructive. Anyhow the second expert Heartland called in was able to solve the problem, but for a significant fee. Due to what I suspect was the cost of his equipment and software, was likely justified. This hassle caused a delay of 24 hours to get the use of my vehicle back.
Heartland were perfect gentlemen about and as blindsided as I was by how this went down.
So beware! Getting a new set of tires is no longer a straightforward proposition with this newer generation of vehicles. And of course no warning of this in the handbook. The marketers I'm sure warned that it would have been bad for sales!
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August 2024 by Douglas Hurd
I brought my pickup to have a nail removed from a tire. The got my vehicle in immediately & pulled the nail. They told me that it did not go all the way through so no plug was needed. I have had my vehicles serviced there for years & cannot recommend them highly enough.
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August 2024 by Kel Babel
Extremely good service, knowledgeable, efficient. Thank you!
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August 2024 by Thomas Henderson
Service was good and reasonably priced. Jeremy at the front was helpful. I will return.
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July 2024 by Steve Anhalt
Staff was very accommodating when I stopped in late in the day. Much appreciated !!
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July 2024 by Ken Sieben
Quality service perfumed. Dissatisfied with checkout process. Informed Out The Door over phone and previous to payment at checkout but then 3% service fee was extra on large $$ transaction…which wasn’t included on Out Door Price.
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July 2024 by Mrs Wicked Dragonfly
I went in on a busy Friday afternoon with a tire that was leaking air. They were able to check the tire and patch the leak in two hours. I was very impressed with their service and would highly recommend them.
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July 2024 by Alex Swearingen
Car is running noticably better
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July 2024 by Jeff Jensen
Friendly staff. Good people and I would recommend them.
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July 2024 by Joe Craven
Simple tire rotation but it was quick easy and cheap. I've been to this repair shop a few times and their mechanics seem pretty sharp and experienced.
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June 2024 by Cathleen Hiti
Would like to thank Richard Lee, Jeremy Och and everyone at Heartland Tire in Eagan for solving my “Emergency brake” brake problem on Monday. I’m sure it was a busy day, but they kept me informed and fixed my car in record time so I could return home as I needed to! Great people and very reasonable!! Many thanks ?
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June 2024 by Karen Hagert
Brought my vehicle in for an oil change and safety inspection. Also had a tire that seemed to leak.
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May 2024 by Katrina Dam
Good service, friendly, good customer service
